Deputy Associate Director of Operations

Esneft; Colchester; On-site; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Generous pension scheme

Unsocial hours payments

27 days annual leave

NHS discounts

Job summary

ESNEFT is seeking a Deputy Associate Director of Operations with a proven track record in high-pressure, women’s services. You will lead the division, redesign pathways, drive service transformation, and oversee performance, quality, and financial sustainability with clinical teams.

You will have opportunities for leadership development, portfolio expansion, and contributing to a major digital transformation project including Epic EPR implementation across East Suffolk and North Essex NHS

Qualifications

• Postgraduate management qualification or equivalent.
• Extensive experience of managing people and multiple teams.
• Experience in large-scale organisational change and service improvement.
• Experience in business and service planning and budget management.
• Experience with clinical governance issues and risk assessments.

Responsibilities

• Oversee day-to-day and strategic management of the Division.
• Ensure delivery of high-quality services and achievement of KPIs.
• Liaise with external agencies; be the portfolio's first point of contact.
• Manage budget and physical resources within the portfolio.
• Attend and contribute to Divisional leadership and governance meetings.
• Deputise for the Associate Director of Operations when required.

Skills

People management

Budget management

Change management

Service improvement

Strategic planning

Governance

Collaboration

Education

Postgraduate management qualification or equivalent

Job description

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of ESNEFT's core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

Job overview

The division is seeking an experienced General Manager with a strong track record of working within a high-pressure, operationally demanding women's service to join as Deputy Associate Director of Operations. We are looking for an exemplary leader who can demonstrate proven experience in pathway redesign, service transformation, and innovative thinking to support the continued growth and development of the service.

Experience of working collaboratively with clinical teams to drive improvements in performance, quality, and financial sustainability is essential.

As this is a Deputy post, we will support the successful candidate with a range of development opportunities, including responsibility for a separate portfolio to broaden their experience, enhance their leadership skills, and support their ongoing career development.

Main duties of the job

• Responsible for the day-to-day and strategic management of the Division.
• Responsible for the quality of service delivery and meeting key performance indicators.
• Liaising with external agencies as appropriate, including being the first point of contact for the portfolio.
• Responsible for budget and physical resources such as estates and equipment within the portfolio.
• Attending Divisional management team meetings, Divisional Board meetings, CDG Board / Governance meetings and being an active member of the senior management team.
• Responsible for budget and physical resources such as estates and equipment within the portfolio
• Deputise for the Associate Director of Operations where necessary

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.

• generous pension scheme
• unsocial hours payments (where applicable)
• 27 days annual leave on commencement (pro rata)
• access to a range of NHS discounts

Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person specification

Qualifications

• Post graduate Management Qualification or equivalent

Experience

• Extensive experience of managing people, and multiple teams
• Extensive experience of managing large and complex teams
• Demonstrable experience in managing large scale organisational change effectively
• Extensive experience of service improvement
• Extensive experience of business and service planning
• Extensive experience of managing budgets across services
• Demonstrable experience of managing clinical governance issues.
• Demonstrable experience of performing and evaluating Risk Assessments
• Previous relevant experience of working in the NHS and Private Sector

Successful candidates may be charged for their DBS check. Please ensure you read the information found in the attached DBS Information document.

The Trust is committed to its staff and their development and to equal opportunities and diversity. Applications are welcomed from all sections of the community.

Whilst we welcome applications from all and your application will be considered on individual merit, if you are offered a position and require a Skilled Worker Certificate of Sponsorship we may not be able to process your application to the final stage due to Home Office eligibility. Please note Band 2 roles are not eligible for sponsorship.

In submitting an application form, you authorise East Suffolk and North Essex NHS Foundation Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

We do not charge any fees at any stage of our recruitment process, including job applications, interviews, sponsorship arrangements or employment offers

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.