Depot Customer Service Advisor

TN United Kingdom; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in customer service is seeking a dedicated professional to join their team in Leeds. The role involves handling customer inquiries and orders while providing exceptional service. Full training and development opportunities are offered, with a full-time shift schedule.

Benefits

Fantastic training and coaching

Ongoing development opportunities

Qualifications

• Professional approach to customer service.
• Desire for continuous improvement.

Responsibilities

• Dealing with incoming calls.
• Placing customer orders.
• Investigating and resolving customer queries.
• Informing customers about services and products.
• Proactive service calls.

Skills

Customer Service

Problem Solving

Communication

Job description

Social network you want to login/join with:

The position requires a professional approach to customer service and a desire for continuous improvement, as you will be liaising with healthcare professionals. The role includes:

1. Dealing with incoming calls
2. Placing customer orders
3. Investigating and resolving customer queries
4. Informing customers on all aspects of our services and product ranges
5. Proactive service calls

In return, we offer fantastic training and coaching with ongoing development opportunities.

The role is full-time, working on a shift rotation between the hours of 9 am – 6 pm, with the occasional Saturday 9 am – 1 pm.