Depot Administrator – Front-of-House Ops (Full-Time)

Ad Warrior Ltd; Bodelwyddan; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Stable employment

Overtime opportunities

Full training on company systems

Opportunity to develop within a growth

Job summary

Hough Green Garage is seeking a Depot Administrator at our Crewe depot to support front-of-house operations and depot administration. The role requires strong organisation, attention to detail, and confident communication in a busy environment.

You will handle bookings, payments, and paperwork while liaising with customers, emergency services, authorities, and colleagues to ensure smooth daily operations. Full training is provided and a permanent, full-time position is offered.

Qualifications

• Excellent telephone manner and communication skills.
• Strong attention to detail and accuracy.
• Ability to work under pressure and manage competing priorities.
• Positive attitude and willingness to support team members.
• Good organisational and problem-solving skills.
• Strong customer service and interpersonal skills.
• Commercial awareness and understanding of operational costs.
• Computer literate with experience using Windows-based applications (full system training provided).
• Ability to work both independently and as part of a team.
• Full, clean driving licence.
• Ability to pass Police National Vetting (essential requirement).

Responsibilities

• Booking vehicles in and out of internal and external systems.
• Ensuring correct charges are applied and paperwork matches system records.
• Processing payments via online portals and over the counter.
• Performing general administrative duties including data entry, filing, and task coordination.
• Handling inbound and outbound telephone calls and accurately recording information.
• Liaising with customers, emergency services, authorities, insurance companies, and colleagues.
• Supporting the efficient day-to-day operation of the depot.
• Communicating effectively with drivers and managers.
• Ensuring all documentation is processed in accordance with company procedures and GDPR requirements.
• Reconciling daily payments and financial records.
• Following company policies, procedures, and relevant legislation.

Skills

Excellent telephone manner

Attention to detail

Prioritisation under pressure

Team support mindset

Organisational skills

Customer service

Commercial awareness

Windows-based applications

Independent worker

Full driving licence

Police Vetting readiness

Tools

Windows-based applications

Job description

Hough Green Garage is seeking a Depot Administrator at our Crewe depot to support front-of-house operations and depot administration. The role requires strong organisation, attention to detail, and confident communication in a busy environment.

You will handle bookings, payments, and paperwork while liaising with customers, emergency services, authorities, and colleagues to ensure smooth daily operations. Full training is provided and a permanent, full-time position is offered.