Depot Administrator

Bibby Line Group; Reading; On-site; GBP 20,000 - 26,000; Full time

Job summary

Bibby Line Group is seeking a proactive Depot Administrator to support day-to-day depot operations, handle documentation, coordinate stock transfers, and assist visitors while maintaining Health & Safety guidelines.

Reporting to the Depot Manager, you will work across multiple tasks, including processing collection and delivery notes, liaising with 3rd party providers, and driving efficient systems to ensure smooth running of the depot.

Qualifications

• Previous administration experience in a fast-paced environment.
• Experience in construction/hire or manufacturing environment.
• Proficient with Microsoft Office.
• Experience in customer facing role.
• Capable of meeting deadlines.

Responsibilities

• Answer all incoming telephone enquiries.
• Generate and process collection and delivery notes through Insphire software.
• Log and record damages and process charges to customers from returned assets.
• Act as the first point of contact for all visitors by delivering excellent customer service and ensuring all visitors adhere to the Health and Safety guidelines.
• Support with the booking of the van MOT, servicing and Repairs, via 3rd party providers.
• Provide information on stock availability and stock movement.
• Generate and complete depot stock transfers, in and out of your operating depot.
• Support other Garic depots during periods of administration annual leave.
• Improve and develop the existing systems and processes to ensure the Depot operates efficiently.

Skills

Administration experience

Microsoft Office

Customer facing

Interpersonal skills

Deadline-driven

Education

NVQ in Business Administration

Tools

Insphire software

Job description

What You’ll Be Doing

• Answer all incoming telephone enquiries
• Generate and process collection and delivery notes through Insphire software
• Log and record damages and process charges to customers from returned assets
• Act as the first point of contact for all visitors by delivering excellent customer service and ensuring all visitors adhere to the Health and Safety guidelines
• Support with the booking of the van MOT, servicing and Repairs, via 3rd party providers
• Provide information on stock availability and stock movement
• Generate and complete depot stock transfers, in and out of your operating depot.
• Support other Garic depots during periods of administration annual leave.
• Improve and develop the existing systems and processes to ensure the Depot operates efficiently

What We’re Looking for Is Someone with These Essentials:

• Previous administration experience in a fast-paced environment
• Previous experience of working in a construction/hire or manufacturing environment
• Proficient with all aspects of Microsoft Office
• Previous experience of working in a customer facing role
• Comfortable working to deadlines
• Excellent interpersonal skills
• Previous experience of working in a customer facing role

These qualities would be a great help:

• NVQ in Business Administration
• An awareness of Health and Safety

Why This Role Could Be for You:

The Depot Administrator will assist in the smooth running of the depot on a day-to-day basis by providing general administrative support to the team. Reporting to the Depot Manager, this role will play an integral role in the Depot and will act as a point of contact for visitors to the site. For the right person, there will also be the opportunity for the role to develop as the Depot grows.

We’re committed to creating an inclusive recruitment process where everyone has an equal opportunity to succeed. Let us know if you need adjustments at any stage.

We welcome applications from talented professionals of all backgrounds who share our passion for innovation and inclusion.