Depot Operations Leader

First Midland Red Buses Ltd; Adderley Green; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Simply Health

EAP 24/7 mental health support

Staff discounts on high street brands

Discounted bus pass after 6 months

Pension scheme

Cycle to work scheme

Flexible working

25 days holiday + bank holidays

Job summary

First Bus in Adderley Green is seeking a Staff Manager to lead the depot operations and deputise for the Operations Manager. You will drive on-time performance, enhance customer experience, and ensure governance and policy compliance within the operations framework.

You will engage frontline colleagues, oversee driver performance, and support training and development while maintaining accurate records and fostering a culture of continuous improvement.

Qualifications

• Must have management or supervisory experience in a transport setting.
• Solid knowledge of Road Traffic Act and current employment law.
• Proven ability to lead teams and drive improvements in operations.

Responsibilities

• Support and deputise for Operations Manager to run depot performance.
• Improve on-time performance and customer experience within governance rules.
• Manage drivers, conduct chats, and support induction and development.
• Maintain records and ensure compliance with policies and procedures.
• Liaise with service performance teams and external stakeholders.
• Deliver performance improvement plans and control costs within budget.
• Collaborate with engineering to ensure consistent service and safety.

Skills

Management experience

Excellent computer skills

Road Traffic Act knowledge

Employment legislation knowledge

Leadership & team development

Planning & prioritising

Customer focus

Job description

First Bus in Adderley Green is seeking a Staff Manager to lead the depot operations and deputise for the Operations Manager. You will drive on-time performance, enhance customer experience, and ensure governance and policy compliance within the operations framework.

You will engage frontline colleagues, oversee driver performance, and support training and development while maintaining accurate records and fostering a culture of continuous improvement.