Department Manager

Zachary Daniels; Norwich; On-site; GBP 26,000 - 34,000; Full time

Job summary

Zachary Daniels is seeking an experienced Department Manager for an established retailer in Norwich. You will lead a dynamic store team, drive sales, and ensure outstanding customer service while maintaining top visual standards.

Responsibilities include coaching staff, managing day-to-day operations, and delivering a best-in-class shopping experience that aligns with brand standards.

Qualifications

• Previous management experience within a customer-focused retail environment.
• Proven ability to lead, coach and develop large teams.
• Experience in a multi-product or fast-paced retail setting is desirable.

Responsibilities

• Execute day-to-day store operations and lead from the front.
• Drive sales performance and maintain high visual merchandising standards.
• Coach, develop and motivate the team to deliver a consistent customer journey.
• Influence store standards and presentation to achieve commercial targets.

Skills

People management

Coaching

Leadership

Retail experience

Visual merchandising

Job description

We're recruiting for a well-established retailer that's passionate about delivering exceptional customer service and creating an enjoyable shopping experience. This is an exciting opportunity for an experienced Department Manager to join a business where people, standards and customer satisfaction are at the heart of everything they do.

As Department Manager, you'll play a key role in the day-to-day running of the store, leading from the front to inspire your team and deliver an outstanding customer journey. You'll have the autonomy to influence store standards, merchandising and overall presentation while ensuring commercial targets are achieved.

You'll be responsible for supporting all operational aspects of the business, driving sales performance, maintaining excellent visual merchandising standards and creating an engaging environment for both customers and colleagues. Coaching, developing and motivating your team will be a major part of the role, helping to build a positive culture and deliver consistent results.

What we're looking for:

• Previous management experience within a customer-focused retail environment
• A proven ability to lead, coach and develop large teams
• Experience within a multi-product or fast-paced retail setting is desirable
• Strong commercial awareness with the ability to drive sales and performance
• High standards of store presentation and operational excellence
• Excellent communication and leadership skills

This business offers genuine career progression, ongoing development and the chance to join a successful retailer that values its people. If you're looking for your next management opportunity within a customer-led retail business, we'd love to hear from you.

This is a fantastic opportunity for an experienced Department Manager to lead a dynamic team and advance their career in the retail sector!