Department Manager

Zachary Daniels Recruitment; Norwich; On-site; GBP 30,000 - 32,000; Full time

Job summary

Zachary Daniels Recruitment is seeking an experienced Department Manager for a North Norfolk retailer, focusing on delivering an exceptional customer journey and strong store leadership. You will manage daily store operations, coach a large team, and ensure high standards in merchandising and customer service.

Join a well-established retailer that values people, standards and customer satisfaction, offering genuine career progression and ongoing development within a fast-paced, customer-led

Qualifications

• Previous management experience within a customer-focused retail environment.
• Ability to lead, coach and develop large teams.
• Experience within a multi-product or fast-paced retail setting is desirable.
• A passion for delivering exceptional customer service and strong commercial awareness.
• Excellent communication and leadership skills.

Responsibilities

• Oversee day-to-day store operations and drive sales performance.
• Lead from the front to inspire the team and deliver an outstanding customer journey.
• Maintain visual merchandising standards and store presentation.
• Coach, develop and motivate staff to build a positive culture.
• Ensure targets are achieved and standards are upheld.

Skills

People management

Leadership

Customer service

Job description

Department Manager | Customer-Focused Retail | £30,000 - £31,500 | North Norfolk

We're recruiting for a well-established retailer that's passionate about delivering exceptional customer service and creating an enjoyable shopping experience. This is an exciting opportunity for an experienced Department Manager to join a business where people, standards and customer satisfaction are at the heart of everything they do.

As Department Manager, you'll play a key role in the day-to-day running of the store, leading from the front to inspire your team and deliver an outstanding customer journey. You'll have the autonomy to influence store standards, merchandising and overall presentation while ensuring commercial targets are achieved.

You’ll be responsible for supporting all operational aspects of the business, driving sales performance, maintaining excellent visual merchandising standards and creating an engaging environment for both customers and colleagues. Coaching, developing and motivating your team will be a major part of the role, helping to build a positive culture and deliver consistent results.

What we're looking for:

• Previous management experience within a customer-focused retail environment
• A proven ability to lead, coach and develop large teams
• Experience within a multi-product or fast-paced retail setting is desirable
• A passion for delivering exceptional customer service
• Strong commercial awareness with the ability to drive sales and performance
• High standards of store presentation and operational excellence
• Excellent communication and leadership skills

This business offers genuine career progression, ongoing development and the chance to join a successful retailer that values its people. If you're looking for your next management opportunity within a customer-led retail business, we'd love to hear from you.

This is a fantastic opportunity for an experienced Department Manager to lead a dynamic team and advance their career in the retail sector!