Dental Treatment Coordinator: Patient Care & Planning

Smile; Chelmsford; Vor Ort; GBP 21.000 - 30.000; Vollzeit

Zusammenfassung

Drum Hill Dental is seeking a friendly, organized Treatment Coordinator to guide patients through their treatment options and ensure a smooth experience from consultation to completion.

The role involves presenting treatment plans, explaining procedures, assisting with financial options, and coordinating scheduling with the dental team. A patient-focused, professional attitude and Dentrix experience are highly valued.

Qualifikationen

• Previous dental experience required.
• Experience with Dentrix preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast paced dental office.
• Comfortable discussing treatment plans, fees and financial arrangements with patients.
• Professional, friendly and patient-focused approach.

Aufgaben

• Present treatment plans and explain recommended dental procedures to patients.
• Review treatment estimates, fees and payment options with patients.
• Communicate with patients regarding treatment recommendations, financial arrangements and follow up care.
• Coordinate treatment scheduling and follow up with patients who have outstanding treatment plans.
• Verify insurance benefits and help patients understand coverage and estimated out of pocket costs.
• Maintain accurate patient records and document patient communications.
• Collaborate with the dentist and clinical team to ensure a seamless patient experience.
• Provide excellent customer service while building trusting relationships with patients.
• Help maintain an organized and efficient front office workflow.

Kenntnisse

Dental experience

Communication skills

Organizational skills

Interpersonal skills

Multitasking

Patient-focused

Tools

Dentrix

Jobbeschreibung

Drum Hill Dental is seeking a friendly, organized Treatment Coordinator to guide patients through their treatment options and ensure a smooth experience from consultation to completion.

The role involves presenting treatment plans, explaining procedures, assisting with financial options, and coordinating scheduling with the dental team. A patient-focused, professional attitude and Dentrix experience are highly valued.