Dental Receptionist – Warm Welcomes + Appointment Pro

Bupa Dental Care; Woking; Vor Ort; GBP 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Healthcare & wellbeing support

Employee discounts

Pay advance option

Career progression

Zusammenfassung

Bupa Dental Care in Woking is seeking a friendly Receptionist to welcome patients and coordinate bookings at The Retreat, Guildford Rd, Woking. You’ll handle appointments, payments, and patient information with professionalism, ensuring a smooth patient journey from arrival to treatment.

The role emphasizes strong customer service, clear communication, and a proactive approach in a busy dental practice. Competitive hourly pay is offered.

Qualifikationen

• Experience in a customer-focused role.
• Strong communication skills for in-person and phone interactions.
• Comfort with IT systems to manage bookings and records.

Aufgaben

• Greet patients warmly and manage front desk enquiries.
• Handle diary and appointment management to keep the practice running smoothly.
• Explain processes and treatment options and assist with payments (private vs NHS).
• Maintain accurate patient records and confidential information.
• Support clinicians with smooth handovers and patient journey from reception to treatment.

Kenntnisse

Customer service

Communication skills

IT systems literacy

Proactive attitude

Professionalism

Jobbeschreibung

Bupa Dental Care in Woking is seeking a friendly Receptionist to welcome patients and coordinate bookings at The Retreat, Guildford Rd, Woking. You’ll handle appointments, payments, and patient information with professionalism, ensuring a smooth patient journey from arrival to treatment.

The role emphasizes strong customer service, clear communication, and a proactive approach in a busy dental practice. Competitive hourly pay is offered.