Dental Receptionist/Treatment Coordinator

Smart Dental Care; Chester; On-site; GBP 12,398,000 - 19,286,000; Part time

Benefits offered by this job

Competitive salary (DOE)

Performance-related bonus

Ongoing training and CPD opportunities

Pension scheme

Uniform provided

Employee dental discounts

Supportive team and opportunities for

Job summary

Smart Dental Care in Chester is seeking an experienced Dental Receptionist/Treatment Coordinator for a part-time role, initially 3 days per week with potential to grow. You will welcome patients, manage appointments, and coordinate them through their treatment journey.

The role requires confidence discussing treatment plans, finance and membership options, with strong communication and patient care skills. Experience with dental software is desirable and a friendly, professional approach is

Qualifications

• Minimum 1 year's experience as a Dental Receptionist and/or Treatment Coordinator.
• Confident discussing treatment plans, finance options and membership plans.
• Excellent communication and patient care skills.
• Organised, proactive and confident working in a busy dental practice.
• Experience with dental software is desirable.
• A friendly, professional approach and a genuine passion for patient care.

Responsibilities

• Welcoming patients and managing appointments
• Coordinating patients throughout their treatment journey
• Discussing treatment plans, finance and membership options
• Managing patient enquiries and supporting practice growth
• Supporting clinicians and ensuring an excellent patient experience
• Assisting with practice marketing and social media where required

Skills

Communication skills

Patient care

Organised

Proactive

Friendly professional approach

Tools

Dental software

Job description

Chester Dental Clinic is looking for an experienced Dental Receptionist/Treatment Coordinator (TCO) to join our friendly and professional team on a part-time basis. This is an ideal opportunity for someone looking for 3 days per week initially, with the potential for the role to develop into additional hours and days in the future.

Duties

• Welcoming patients and managing appointments
• Coordinating patients throughout their treatment journey
• Discussing treatment plans, finance and membership options
• Managing patient enquiries and supporting practice growth
• Supporting clinicians and ensuring an excellent patient experience
• Assisting with practice marketing and social media where required

Qualifications

• Minimum 1 year's experience as a Dental Receptionist and/or Treatment Coordinator
• Confident discussing treatment plans, finance options and membership plans
• Excellent communication and patient care skills
• Organised, proactive and confident working in a busy dental practice
• Experience with dental software is desirable
• A friendly, professional approach and a genuine passion for patient care

With over 30 practices across the North West of England and Northern Ireland, at Smart Dental Care we're never too far away. Both NHS & Private.

Benefits

• Competitive salary (DOE)
• Performance-related bonus
• Ongoing training and CPD opportunities
• Pension scheme
• Uniform provided
• Employee dental discounts
• Supportive team and opportunities for career development

If you're an experienced Dental Receptionist/Treatment Coordinator looking for a part‑time role with the opportunity to grow, we'd love to hear from you.

Smart Dental Care

Providing the highest standards in Dental Care.