Dental Receptionist

Smart Dental Care; Forton; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Pension scheme

Employee dental benefits

Ongoing training and development

Long-term career development

Job summary

Longridge Dental Centre in Preston is seeking an experienced Dental Receptionist or Dental Nurse with reception experience to join our friendly team. You will greet patients, manage appointments, and support the day-to-day running of the reception area.

The role is initially Friday and Saturday with hours to be discussed at interview; there may be opportunities to increase days as the practice grows. You will work closely with clinicians, promote services and membership plans, and ensure a

Qualifications

• Experience in dental reception or related front-of-house role.
• Excellent communication and customer service skills.
• Organised and able to work in a busy environment.

Responsibilities

• Welshing patients and providing excellent customer service.
• Managing appointments, diaries, patient records and payments.
• Answering telephone and online enquiries.
• Converting enquiries into appointments where appropriate.
• Discussing treatment options, finance and membership plans confidently.
• Maintaining accurate and up-to-date patient records.
• Liaising with clinicians and the wider practice team.
• Supporting the day-to-day running of the reception area.
• Promoting practice services and membership plans.
• Supporting social media, marketing and patient engagement initiatives.

Skills

Dental receptionist experience

Customer service

Communication

IT skills

Dental software

Teamwork

Sales or treatment coordination

Tools

Dental software

Job description

You will be an important part of the practice team, welcoming patients and helping ensure their journey is smooth and positive from their first enquiry through to treatment.

Key Responsibilities

• Welcoming patients and providing excellent customer service
• Managing appointments, diaries, patient records and payments
• Answering telephone and online enquiries
• Converting enquiries into appointments where appropriate
• Discussing treatment options, finance and membership plans confidently
• Maintaining accurate and up-to-date patient records
• Liaising with clinicians and the wider practice team
• Supporting the day-to-day running of the reception area
• Promoting practice services and membership plans
• Supporting social media, marketing and patient engagement initiatives

We are looking for an experienced Dental Receptionist or Dental Nurse with reception experience to join the friendly team at Longridge Dental Centre, Preston. This is a great opportunity for someone who enjoys working with people, has excellent communication skills and takes pride in providing a welcoming, professional experience for every patient. The role is initially Friday and Saturday, with exact hours to be discussed at interview. As the practice continues to grow, there may be the opportunity to increase your days and hours in the near future.

Requirements

• Has previous dental reception experience, or is a Dental Nurse with strong reception experience
• Has excellent communication and customer service skillsIs confident, friendly and professional with patients
• Is organised and able to work effectively in a busy environment
• Has good IT skills and is comfortable using dental software
• Has a proactive approach and enjoys working as part of a team
• Sales or treatment-coordination experience would be advantageous

With over 30 practices across the North West of England and Northern Ireland, at Smart Dental Care we're never too far away. Both NHS & Private.

Benefits

• Competitive salary, depending on experience
• Part-time Friday and Saturday position
• Potential for additional days and hours as the practice grows
• Ongoing training and development
• Pension scheme
• Employee dental benefits
• Supportive and friendly working environment
• Long-term career development opportunities

Smart Dental Care

Providing the highest standards in Dental Care.