Dental Receptionist (Part-Time)

Artis Dental & Implant Studio; Glasgow; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Competitive pay scale

Career progression opportunities

Company paid GDC fee

Wellbeing initiatives

Cycle to work scheme

Employee Assistance Programme

Birthday day off

Zusammenfassung

Artis Dental & Implant Studio in Glasgow is seeking a reception team member to deliver a professional front-of-house experience and uphold high patient care standards. You will help ensure adherence to health and safety guidelines and maintain accurate patient records using our internal systems.

Join a collaborative team with opportunities for development, staff perks and a focus on delivering exceptional patient experiences in a busy dental practice environment.

Qualifikationen

• General practice experience desirable.
• Proven track record in patient-focused reception.
• Willing to demonstrate high levels of patient care.
• Ability to work on own initiative and as part of a team.
• Enthusiastic with a motivation to learn and develop skills.

Aufgaben

• Provide a professional reception service and ensure excellent patient care.
• Maximise use of Software of Excellence to maintain accurate records.
• Answer calls, book appointments and collect patient charges.
• Maintain reception cleanliness to support patient confidence in care.
• Manage the appointment book to optimise clinician productivity and patient needs.

Kenntnisse

General practice experience

Reception experience

Patient care

Teamwork & initiative

Willingness to learn

Tools

Software of Excellence

Jobbeschreibung

Your Role

You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values. In addition, you will play an important role in ensuring compliance with all health and safety guidance.

Other duties include –

• Creating a welcoming environment for patients that sets them at ease from the outset

• Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained

• Answering the telephone, making appointments and collecting patient charges

• Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive

• Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs

About You

• Relevant experience gained in a general practice environment is desirable

• Proven track record in a customer/patient focused reception environment is required

• Willing to demonstrate the highest levels of patient care

• The ability to work on own initiative as well as part of a team

• Enthusiastic, with an appetite to learn and develop new skills

Benefits

We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –

• Competitive pay scale

• Career progression opportunities within the group

• Recommend a friend bonus

• Company paid GDC fee

• Professional Development – access to online training and educational assistance

• Wellbeing initiatives

• Cycle to work scheme

• Employee Assistance Programme

• Enhanced family friendly policies

• ‘You Days’ - a day off for moving house or getting married

• Birthday day off

• Service holidays

• Optical care

• Discounted dental treatments

Artis Dental & Implant Studio –