Dental Receptionist

Dental Beauty Partners; London Borough of Lambeth; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Competitive hourly rate

Social events

Development opportunities

Christmas party & awards

Full training on new systems

Lunch & learns

Job summary

Dental Beauty Partners in London is seeking a Multi-Site Dental Receptionist to join three friendly practices: Dulwich, Streatham and Forest Hill. This full-time role offers a competitive hourly rate and an engaging patient-centred environment.

You will manage front-desk duties, answer calls, book appointments in Dentally, collect payments and uphold our values. Travel to other sites is expected to support the team and patient journey.

Qualifications

• Experience in a dental front-of-house or healthcare reception.
• Able to travel to other practices (Dulwich & Forest Hill) as required.
• Strong communication and patient care skills.

Responsibilities

• Provide high-quality reception and admin service ensuring patient satisfaction.
• Answer calls and handle patient enquiries professionally.
• Schedule appointments and manage diaries using Dentally.
• Collect and record payments and process transactions.
• Act as ambassador for DBP values and team collaboration.

Skills

Front of house

Customer service

Patient care

Dentally software

Travel to other sites

Tools

Dentally

Job description

Dental Receptionist

Department: Practice Recruitment

Employment Type: Full Time

Location: Streatham

Compensation: £12.71 - £13.00 / hour

Description

• Exciting Dental Receptionist Position - Dental Beauty Dulwich/Streatham/Forest Hill
• Full-Time Position - Hours Below

Dental Beauty Partners are currently seeking a Multi-Site Dental Receptionist to join us across three of our lovely mixed practices, Dental Beauty Dulwich, Streatham and Forest Hill. This is a brilliant opportunity to join three vibrant and family-orientated practice teams in South London.

You will be joining a fantastic group of clinicians and wider support staff, led by our Partner Dr. Kunal Patel, who all work together in harmony to deliver a brilliant patient journey.

Hours

• Monday: 8:30AM-5:30PM
• Tuesday & Wednesday: 8AM-2PM OR 2PM-8PM
• Thursday: 8:30AM-5:30PM
• Friday: 8:30AM-3:30PM
• Alternate Saturdays: 8:30AM-2PM

Key Responsibilities

• Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
• Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
• Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
• Collect and record patient payments and manage finance payment systems
• Act as an ambassador for DBP company Vision, Ethos and Values; maintaining positive relationships with your colleagues

Skills, Knowledge and Experience

• We are ideally looking for a candidate with some background in Dentistry, however we are also open to considering candidates with front of house, customer service or healthcare experience
• The successful candidate must be able to travel to our other practices in Dulwich & Forest Hill as/when required to work
• Dentally software experience is preferred but not essential
• Ensuring CQC requirements are met at all times
• Experience in providing exceptional patient care/customer service

Benefits

• Highly competitive hourly rate from £12.71 is on offer for this position, depending on experience
• Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
• Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
• Company wide all-expensed Christmas Party & Awards Night
• Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
• Company training events, lunch & learns, additional courses