Dental Receptionist: Friendly Front Desk & Patient Care

Confidential; Great Yarmouth; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Staff referral scheme

Birthday leave

Discounted dental treatment after 6 mo

Fully funded DBS checks

Employee Assistance Programme

Ongoing training and development

Pension scheme after 3 months

Career mobility across our dentalgroup

Job summary

Together Dental in Great Yarmouth is seeking a friendly Receptionist to join our dental practice. You will be the first point of contact for patients, greeting them warmly, handling bookings, payments, and inquiries, and supporting a busy team to ensure a smooth daily operation.

The role requires strong customer service, organisation, and communication skills, with full training provided. Hours are 34 per week, Mon Tue Wed Fri 08:00-17:30, on-site, with a maternity FTC contract.

Qualifications

• Friendly, approachable with excellent customer service.
• Organised with great attention to detail.
• Confident communicator with strong interpersonal skills.
• Comfortable using computer systems and learning new software.
• Able to work efficiently in a busy environment and manage multiple priorities.
• Reliable, professional, and a great team player.

Responsibilities

• Welcome patients in a warm, friendly, and professional manner.
• Manage appointments and maintain clinicians' diaries efficiently.
• Answer telephone calls and respond to email enquiries.
• Assist patients with bookings, queries, and general information.
• Maintain accurate patient records in line with GDPR and company policies.
• Process payments and manage daily financial transactions.
• Support the smooth day-to-day running of the reception area.
• Work collaboratively with the clinical and administrative teams to deliver an excellent patient experience.
• Carry out general administrative duties as required.

Skills

Customer service

Organization

Communication

Computer skills

Multitasking

Reliability

Team player

Job description

Together Dental in Great Yarmouth is seeking a friendly Receptionist to join our dental practice. You will be the first point of contact for patients, greeting them warmly, handling bookings, payments, and inquiries, and supporting a busy team to ensure a smooth daily operation.

The role requires strong customer service, organisation, and communication skills, with full training provided. Hours are 34 per week, Mon Tue Wed Fri 08:00-17:30, on-site, with a maternity FTC contract.