Dental Front Desk Receptionist - Patient Scheduling

mydentist (UK); Carrville; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

25 days holidays + bank holidays

Health and wellbeing support

Discounts at cinemas, retailers and餐?

Training and development opportunities

Free parking

Job summary

mydentist in Durham is seeking a receptionist to provide outstanding customer service in person and by phone. You’ll manage the front desk, keep appointments running smoothly, and share clear information tailored to each patient.

You’ll join a supportive team at Durham Practice with 35 hours per week, fixed shifts, and opportunities for training and development. Benefits include holiday entitlement and wellbeing support.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI’s.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident in a fast-paced environment.

Responsibilities

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

Skills

Customer service

Organised

Multitask

KPI targets

Job description

mydentist in Durham is seeking a receptionist to provide outstanding customer service in person and by phone. You’ll manage the front desk, keep appointments running smoothly, and share clear information tailored to each patient.

You’ll join a supportive team at Durham Practice with 35 hours per week, fixed shifts, and opportunities for training and development. Benefits include holiday entitlement and wellbeing support.