Dental Front Desk Coordinator - Patient Care & Scheduling

mydentist (UK); Woodbridge; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Pay £12.97/hr

Holidays 25 days + BH

Health & wellbeing support

Discounts & rewards

Training & development

Parking available

Job summary

mydentist Woodbridge is seeking a friendly receptionist to greet patients in person and over the phone, keep appointments running smoothly and provide helpful information. The role supports a busy practice environment and offers training to work with our computer systems.

Working pattern is Wednesday, Thursday and Friday, 08:30–17:30 with a 30-minute lunch break. Benefits include holiday enhancement, health support, and staff perks with a focus on work-life balance.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI's.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident in a fast-paced environment.
• Able to diffuse challenging situations.

Responsibilities

• Welcome customers warmly - in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organized and compliant.

Skills

Customer service

Phone etiquette

Multitasking

Relationship building

Computer literacy

Tools

CRM software

Practice management system

Job description

mydentist Woodbridge is seeking a friendly receptionist to greet patients in person and over the phone, keep appointments running smoothly and provide helpful information. The role supports a busy practice environment and offers training to work with our computer systems.

Working pattern is Wednesday, Thursday and Friday, 08:30–17:30 with a 30-minute lunch break. Benefits include holiday enhancement, health support, and staff perks with a focus on work-life balance.