Dental Front Desk & Patient Experience Specialist

Scottish Dental Care Group; Allanfearn; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

High Street discounts

Gym memberships

Wellbeing programme

Employee Assistance Programme

Holiday purchase scheme

Birthday off

Refer-a-friend up to £2,000

Career progression opportunities

Job summary

Scottish Dental Care is looking for a friendly, organised Full-Time Dental Receptionist to join Culloden Dental Care in Scotland. You will be the first point of contact, greeting patients and helping the practice run smoothly.

You will handle appointments, queries by phone and email, process payments and support the clinical team to create a positive experience for every patient. Previous dental reception experience is advantageous, but candidates from front-of-house or hospitality are welcome.

Qualifications

• Previous dental reception experience is advantageous.
• Experience in front-of-house, hospitality or customer service is welcome.
• Excellent communication and a team-focused attitude.

Responsibilities

• Greeting patients.
• Managing and booking appointments.
• Handling telephone and email enquiries.
• Processing payments.
• Supporting the clinical team with day-to-day administration.
• Creating a positive experience for every patient visiting the practice.

Skills

Front-of-house experience

Job description

Scottish Dental Care is looking for a friendly, organised Full-Time Dental Receptionist to join Culloden Dental Care in Scotland. You will be the first point of contact, greeting patients and helping the practice run smoothly.

You will handle appointments, queries by phone and email, process payments and support the clinical team to create a positive experience for every patient. Previous dental reception experience is advantageous, but candidates from front-of-house or hospitality are welcome.