Dental Receptionist

Scottish Dental Care Group; Allanfearn; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

High Street discounts

Gym memberships

Wellbeing programme

Employee Assistance Programme

Holiday purchase scheme

Birthday off

Refer-a-friend up to £2,000

Career progression opportunities

Job summary

Scottish Dental Care is looking for a friendly, organised Full-Time Dental Receptionist to join Culloden Dental Care in Scotland. You will be the first point of contact, greeting patients and helping the practice run smoothly.

You will handle appointments, queries by phone and email, process payments and support the clinical team to create a positive experience for every patient. Previous dental reception experience is advantageous, but candidates from front-of-house or hospitality are welcome.

Qualifications

• Previous dental reception experience is advantageous.
• Experience in front-of-house, hospitality or customer service is welcome.
• Excellent communication and a team-focused attitude.

Responsibilities

• Greeting patients.
• Managing and booking appointments.
• Handling telephone and email enquiries.
• Processing payments.
• Supporting the clinical team with day-to-day administration.
• Creating a positive experience for every patient visiting the practice.

Skills

Front-of-house experience

Job description

Are you friendly, organised and passionate about creating a great experience for patients?

We’re looking for a Full-Time Dental Receptionist to join our fantastic team at Culloden Dental Care.

As the first point of contact for our patients, you’ll play an important part in making everyone feel welcome and ensuring the practice runs smoothly. You’ll be joining a busy, friendly and supportive team where excellent patient care is at the heart of everything we do.

About Us

We are mixed NHS practice and a fantastic team of experienced clinicians, nurses, and reception staff. We pride ourselves on creating a friendly, welcoming environment where patients feel at ease from the moment they walk through our doors.

Your responsibilities will include:

• Greeting Patients
• Managing and booking appointments
• Handling telephone and email enquiries
• Processing payments
• Supporting the clinical team with day-to-day administration
• Creating a positive experience for every patient visiting the practice

About You

Previous dental reception experience would be highly advantageous; however, we would also welcome applications from candidates with experience in front‑of‑house, hospitality, customer service, healthcare reception, or similar client‑facing roles.

Most importantly, you will be someone who enjoys helping people, can put patients at ease, and thrives in a busy environment. Excellent communication skills, a positive attitude, and a team‑focused approach are essential.

What We Offer

At Scottish Dental Care, we believe in looking after our people and supporting their personal and professional development. As part of our team, we offer.

• Exclusive High Street discounts
• Discounted gym memberships and access to on-demand workouts
• Employee wellbeing programme, supporting both mental and physical health
• Employee Assistance Programme, including free wellness sessions
• Holiday purchase scheme
• £250 Employee of the Month award
• Additional bonus opportunities for taking on responsibilities such as Fire Marshal or First Aider
• Your birthday off each year
• Refer-a-friend scheme with the opportunity to earn up to £2,000
• Career progression opportunities within Scottish Dental Care

If you're looking to join a friendly, supportive team where your contribution is valued and your career development is encouraged, we'd love to hear from you.