Dental Front Desk & Patient Care Coordinator

NHS Scotland; Dumfries; On-site; GBP 14,000 - 19,000; Part time

Job summary

NHS Dumfries and Galloway is seeking a Dental Hub Receptionist to support the Public Dental Service. The role involves weekend shifts (7.5 hours) on a 1-in-4 rotation, with extra hours to cover holidays and sickness, dealing with patients and clinical staff in a busy clinic environment.

Office experience and fluent computer skills are essential, along with excellent communication and teamwork to maintain smooth service delivery in the Dumfries area.

Qualifications

• Office experience with patient-facing roles.
• Excellent communication skills required.
• Ability to remain calm under pressure in a busy clinic.

Responsibilities

• Provide patient-centred reception support in the Dental Hub.
• Answer queries by phone and in person, directing patients as needed.
• Support clinic team and administrative processes.

Skills

Excellent communication

Calm under pressure

Office experience

Telephone handling

Team player

Microsoft Office

Tools

Microsoft Office

Job description

NHS Dumfries and Galloway is seeking a Dental Hub Receptionist to support the Public Dental Service. The role involves weekend shifts (7.5 hours) on a 1-in-4 rotation, with extra hours to cover holidays and sickness, dealing with patients and clinical staff in a busy clinic environment.

Office experience and fluent computer skills are essential, along with excellent communication and teamwork to maintain smooth service delivery in the Dumfries area.