Dental Front Desk Specialist — Training & Growth

Dentalcare Group; Pangbourne; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement

Investors in People

Team social events

Job summary

Dentalcare Group in the United Kingdom is seeking a friendly Dental Receptionist to join our Pangbourne practice. You will welcome visitors and manage front desk operations, ensuring a warm and professional environment for patients and staff.

The role requires reception/front-of-house experience, a proactive attitude, and the ability to work calmly under pressure. Training on our systems and support for career progression are provided.

Qualifications

• Candidate with dental receptionist experience or front-of-house background preferred.
• Able to work calmly and effectively under pressure.
• Discreet and respectful when handling confidential information.

Responsibilities

• Welcome visitors, residents, families and staff in a friendly and professional manner.
• Answer and direct telephone calls and respond to enquiries appropriately.
• Manage reception duties and ensure the front desk is kept organised and welcoming.
• Maintain accurate records and assist with general administration.
• Receive and distribute correspondence, deliveries and messages.
• Liaise effectively with staff, residents, families and external professionals.
• Maintain confidentiality and follow company policies and procedures.
• Support the wider team with administrative tasks when required.
• Prioritise workload effectively and remain calm during busy periods.

Skills

Reception experience

Pressure management

Discretion

Computer skills

Team player

Education

GCSE qualification

Job description

Dentalcare Group in the United Kingdom is seeking a friendly Dental Receptionist to join our Pangbourne practice. You will welcome visitors and manage front desk operations, ensuring a warm and professional environment for patients and staff.

The role requires reception/front-of-house experience, a proactive attitude, and the ability to work calmly under pressure. Training on our systems and support for career progression are provided.