Dental Care Receptionist – Warm Welcome & Bookings

Bupa Dental Care; Tees Valley; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

Healthcare & wellbeing support

Employee discounts

Pay access before payday

Job summary

Bupa Dental Care in Darlington, County Durham is hiring a Receptionist to welcome patients, manage bookings, and support the team with a smooth patient journey from arrival to treatment.

This part-time role offers hourly pay up to £12.72 depending on experience, with shift patterns on Thursday, Friday and Sunday. You will be the friendly face at the practice, delivering excellent customer care and handling administrative tasks with professionalism.

Qualifications

• Previous experience in a customer-focused role.
• Strong communication skills, both face-to-face and over the phone.
• Confidence using IT systems to manage bookings and records.
• A proactive, flexible approach - ready to help where needed to support the team.
• Professionalism, empathy, and a genuine passion for delivering excellent service.
• Confident in promoting Bupa Dental Care products and services including plan options, finance and insurance claims.

Responsibilities

• Customer care at the heart – warmly greeting patients in person and over the phone, answering queries, and ensuring a relaxed, welcoming environment.

Skills

Customer care

Strong communication

IT system proficiency

Proactive, flexible

Professionalism and empathy

Upselling products & services

Job description

Bupa Dental Care in Darlington, County Durham is hiring a Receptionist to welcome patients, manage bookings, and support the team with a smooth patient journey from arrival to treatment.

This part-time role offers hourly pay up to £12.72 depending on experience, with shift patterns on Thursday, Friday and Sunday. You will be the friendly face at the practice, delivering excellent customer care and handling administrative tasks with professionalism.