Dental Care Receptionist: Warm Welcome & Smooth Scheduling

Bupa Dental Care UK; Tees Valley; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

Healthcare & wellbeing

Wagestream access

Employee assistance programme

Job summary

Bupa Dental Care UK is seeking a friendly Receptionist for our Darlington practice in County Durham. This role puts you at the heart of patient care, welcoming visitors, handling enquiries, and supporting the day-to-day running of the front desk.

Hours include Thursday, Friday and Sunday shifts, with a salary of up to £12.72 per hour depending on experience. You will use booking systems, manage appointments, and assist with NHS and private services.

Qualifications

• Previous experience in a customer-focused role.
• Strong communication skills, both face-to-face and over the phone.
• Confidence using IT systems to manage bookings and records.
• A proactive, flexible approach to support the team.

Responsibilities

• Greet patients warmly and handle enquiries in person and by phone.
• Manage diary and appointments to keep the practice running smoothly.
• Explain processes and payment options to patients, including NHS vs private.
• Keep patient records accurate and maintain a professional reception area.
• Support clinicians with handovers and the patient journey from reception to treatment.

Skills

Customer service

Communication

IT systems

Multitasking

Tools

Booking system

Job description

Bupa Dental Care UK is seeking a friendly Receptionist for our Darlington practice in County Durham. This role puts you at the heart of patient care, welcoming visitors, handling enquiries, and supporting the day-to-day running of the front desk.

Hours include Thursday, Friday and Sunday shifts, with a salary of up to £12.72 per hour depending on experience. You will use booking systems, manage appointments, and assist with NHS and private services.