Delivery Technician Trainee - Home Installations

jlp; Greater London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Evening premium (£2.75/hr)

Night premium (£3.75/hr)

Job summary

John Lewis Partnership is seeking a Driver Technician Trainee for Origin Park Customer Delivery Hub in London. The role starts with a structured 3-month trainee programme to become a fully qualified Customer Delivery Technician with a C1 licence, delivering and installing products at customers’ homes as part of a two-person crew.

Earn £30,000–£37,700 per year with evenings and nights premiums. The role is permanent, with 4-day weeks across AM/PM shifts and a 5-week rota that includes weekends.

Qualifications

• UK B-Category manual driving licence with no more than 6 points.
• Previous experience in a customer-facing role.
• Great verbal communication skills both over the phone and in person.

Responsibilities

• Be an ambassador for the John Lewis brand with customer service as a priority.
• Perform daily checks and assist in loading your vehicle with deliveries while coordinating with the warehouse team.
• Show respect for the customer's home and handle situations to find the best solution for customers.
• Install products (e.g., wall-mount TVs, integrated appliances, hard-wired installations) efficiently for customers.
• Keep up to date with new products and technologies to perform your role at your best.
• Adhere to driving regulations, including Working Time Directive and EU regs for a safe working environment.

Skills

Licence (B) with ≤6 points

Customer-facing experience

Verbal communication

Tech-savviness

Job description

John Lewis Partnership is seeking a Driver Technician Trainee for Origin Park Customer Delivery Hub in London. The role starts with a structured 3-month trainee programme to become a fully qualified Customer Delivery Technician with a C1 licence, delivering and installing products at customers’ homes as part of a two-person crew.

Earn £30,000–£37,700 per year with evenings and nights premiums. The role is permanent, with 4-day weeks across AM/PM shifts and a 5-week rota that includes weekends.