Customer Delivery Technician Trainee: Learn & Install

Driverz Work; Metropolitan Borough of Solihull; In loco; GBP 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

John Lewis Partnership is seeking a Driver Technician Trainee to embark on a 3‑month training programme to become a fully qualified Customer Delivery Technician with a C1 driving licence. You will join a 2-person delivery crew, bringing our services directly to customers' homes, installing items such as furniture and large appliances.

Role involves heavy lifting and a focus on excellent customer service and safety.

Competenze

• UK B-category manual driving licence with up to 6 points.
• Previous experience in a customer-facing role.
• Strong verbal communication skills both over the phone and in person.
• Good understanding of technology and an interest in installation.

Mansioni

• Ambassador for the John Lewis brand with great customer service as priority.
• Load and assist with daily deliveries in collaboration with warehouse.
• Respect customers' homes and handle issues to find best solutions.
• Install products (wall-mount TVs, integrated appliances, hard-wired installs) efficiently.
• Keep up to date with new products and technologies to perform well.
• Adhere to driving regulations including Working Time Directive and EU rules.

Conoscenze

Customer service

Verbal communication

Installation interest

Driving licence

Descrizione del lavoro

John Lewis Partnership is seeking a Driver Technician Trainee to embark on a 3‑month training programme to become a fully qualified Customer Delivery Technician with a C1 driving licence. You will join a 2-person delivery crew, bringing our services directly to customers' homes, installing items such as furniture and large appliances.

Role involves heavy lifting and a focus on excellent customer service and safety.