Delivery Technician Trainee – Home Installations

John Lewis & Partners; Greater London; Presencial; GBP 24.000 - 32.000; Jornada completa

Descripción de la vacante

John Lewis & Partners seeks a Driver Technician Trainee to join a 3-month programme and qualify as a Customer Delivery Technician with a C1 licence. You will join a 2-person delivery crew, installing furniture and large appliances at customers’ homes and representing the John Lewis brand with exceptional service.

Role requires 18+ by start date, and involves heavy lifting and safe handling of items. Training path leads to independent delivery work across London and surrounding areas.

Formación

• UK B-Category manual driving licence with no more than 6 points.
• Experience in a customer-facing role is essential.
• Strong verbal communication skills, both over the phone and in person.
• Interest in installation and home tech is desirable.

Responsabilidades

• Being an ambassador for the John Lewis brand with great customer service is your number one priority.
• Perform daily checks and assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
• Show great respect and courtesy for the customer's home, and handle unexpected situations to find the best possible solution for your customers.
• Installing various products (including wall-mount TVs, integrated appliances, and hard-wired appliance installations).
• Keeping up to date with new products and technologies to perform your role at your best.
• Adhere to all legal driving regulations, including the Working Time Directive and EU regulations to maintain a safe working environment.

Conocimientos

B-Category driving licence

Customer-facing experience

Verbal communication

Interest in installation

Descripción del empleo

John Lewis & Partners seeks a Driver Technician Trainee to join a 3-month programme and qualify as a Customer Delivery Technician with a C1 licence. You will join a 2-person delivery crew, installing furniture and large appliances at customers’ homes and representing the John Lewis brand with exceptional service.

Role requires 18+ by start date, and involves heavy lifting and safe handling of items. Training path leads to independent delivery work across London and surrounding areas.