Delivery Technician Trainee: Home Install

John Lewis Partnership; Nursling; On-site; GBP 21,000 - 27,000; Full time

Job summary

John Lewis Partnership is seeking a Driver Technician Trainee in the United Kingdom to join a 2-person delivery crew and develop into a fully qualified technician with a C1 licence. The 3-month trainee programme supports you to install and set up home products for customers.

You will spend time loading deliveries, driving within regulations, and performing installations such as TVs and appliances, with a focus on safety and customer satisfaction.

Qualifications

• UK B-Category manual driving licence with no more than 6 points.
• Previous experience in a customer-facing role.
• Good verbal communication skills both over the phone and in person.
• Interest in technology and installation.

Responsibilities

• Be an ambassador for the John Lewis brand with excellent customer service.
• Perform daily checks and assist in loading the vehicle with deliveries while coordinating with warehouse teams.
• Show respect for customers' homes and resolve issues to satisfy the customer.
• Install products such as wall-mount TVs, appliances, and other installations efficiently.
• Keep up to date with new products and technologies to perform the role well.
• Adhere to driving regulations including Working Time Directive and EU rules for safety.
• Heavy lifting is required when delivering large items like sofas and white goods.

Skills

B-category license

Customer-facing

Verbal communication

Tech literacy

Job description

John Lewis Partnership is seeking a Driver Technician Trainee in the United Kingdom to join a 2-person delivery crew and develop into a fully qualified technician with a C1 licence. The 3-month trainee programme supports you to install and set up home products for customers.

You will spend time loading deliveries, driving within regulations, and performing installations such as TVs and appliances, with a focus on safety and customer satisfaction.