Delivery Station Manager

JD.COM; Greater London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Delivery Station Manager to lead operations at a last-mile delivery station in London. This role requires strong leadership and team management skills, along with a deep understanding of logistics operations. You will be responsible for optimizing costs, ensuring safety standards, and fostering positive relationships with local stakeholders. Join a forward-thinking company that values efficiency and customer satisfaction, and make a significant impact on the delivery experience. If you are passionate about logistics and team leadership, this is the perfect opportunity for you.

Qualifications

• Proven experience in last-mile logistics and team management.
• Strong business acumen with cost control awareness.

Responsibilities

• Oversee daily operations of last-mile delivery station in London.
• Optimize costs and enhance operational efficiency.

Skills

Leadership Skills

Team Management

Communication Skills

Cost Control

Operational Efficiency

Education

Bachelor's Degree

Job description

Job Overview:

We are seeking a highly motivated and experienced Delivery Station Manager to oversee the daily operations of our last-mile delivery station in London. The ideal candidate will possess strong leadership skills, deep knowledge of logistics operations, and a keen sense of cost control and team management. This role is critical to ensuring efficient, safe, and customer-focused service delivery, aligned with our company’s values and operational standards.

Key Responsibilities:

1. Team Management:
   • Build and lead a high-performing team in line with company culture and team-building principles.
   • Oversee recruitment, selection, training, motivation, retention, and performance management.
   • Conduct daily operational briefings to maintain team focus and productivity.
   • Foster a positive, proactive, and collaborative team environment.
2. Cost Management:
   • Optimize costs related to facilities, staffing, vehicles, and consumables.
   • Monitor and control expenditures to maximize cost-efficiency and profitability of the station.
3. Operational Excellence:
   • Enhance operational efficiency through optimal site selection, station layout planning, and vehicle utilization.
   • Implement route diagnostics and planning models to optimize route design, improve income, efficiency, and service experience.
   • Continuously refine operational models and workflows for performance improvement.
4. Safety Management:
   • Ensure strict adherence to safety standards, including financial security, personnel safety training, and traffic safety measures.
   • Maintain a risk-free operational environment through proactive monitoring and management.
5. External Relations:
   • Maintain positive relationships with local authorities and communities, including councils, property managers, fire departments, postal authorities, and other stakeholders.
   • Effectively manage and resolve public disturbances or regulatory concerns.
6. Resource Management:
   • Ensure sufficient deployment of key resources such as personnel, vehicles, and facilities.
   • Plan and allocate resources strategically to support high service standards and operational scalability.

Requirements:

• Bachelor's degree or above.
• Excellent communication and team management skills.
• Proven experience in last-mile logistics, especially in team or business operations management.
• Strong business acumen with an awareness of cost control and operational efficiency.
• Familiarity with London’s road network, traffic conditions, and customer distribution is essential.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Supply Chain and Management

Industries

Transportation, Logistics, Supply Chain and Storage and Internet Marketplace Platforms