Delivery Station Lead with Flexible Hours & Safety

JD.com Inc.; Brighton; Sur place; GBP 32 000 - 52 000; Plein temps

Résumé du poste

JD.COM INTERNATIONAL UK LTD. in the United Kingdom is seeking an experienced operations supervisor to oversee daily delivery station activities, ensuring timely processing and dispatch of packages while upholding safety standards.

You will lead a team of delivery associates and warehouse staff, monitor performance against key metrics, and drive improvements through data analysis and effective communication with internal and external partners.

Qualifications

• Proven experience in a supervisory or leadership role within a logistics, warehousing, or delivery operation.
• Strong understanding of logistics processes, including sorting, scanning, and dispatching.
• Excellent leadership and team management skills, with the ability to motivate and develop staff.
• Demonstrated ability to analyze data, identify trends, and make data-driven decisions to improve operational efficiency.
• Proficiency in using warehouse management systems (WMS) and other relevant software.
• Strong communication and interpersonal skills, capable of interacting effectively with diverse teams and stakeholders.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required by operational needs.
• A commitment to safety and quality, with knowledge of health and safety regulations.
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (preferred).

Responsabilités

• Supervise and motivate a team of delivery associates and warehouse staff, including training, performance management, and scheduling.
• Manage daily inbound and outbound package flow, ensuring accurate sorting, scanning, and loading processes.
• Monitor and optimize station performance against key metrics such as on-time delivery, package handling efficiency, and safety compliance.
• Implement and enforce company policies and procedures, including safety regulations, quality control standards, and operational guidelines.
• Troubleshoot operational issues and implement corrective actions to minimize disruptions and improve workflow.
• Conduct regular inventory checks and maintain accurate records of package movement and equipment.
• Communicate effectively with internal stakeholders (e.g., logistics, customer service) and external partners to resolve issues and ensure smooth operations.
• Prepare and present performance reports to management, identifying areas for improvement and proposing solutions.
• Maintain a clean, organized, and safe working environment within the delivery station.

Description du poste

JD.COM INTERNATIONAL UK LTD. in the United Kingdom is seeking an experienced operations supervisor to oversee daily delivery station activities, ensuring timely processing and dispatch of packages while upholding safety standards.

You will lead a team of delivery associates and warehouse staff, monitor performance against key metrics, and drive improvements through data analysis and effective communication with internal and external partners.