Delivery Station Lead: Data-Driven Ops Excellence

JD.com

Coventry

On-site

GBP 42,000 - 62,000

Full time

3 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

JINGDONG Logistics (JD Logistics) in the United Kingdom is seeking a Delivery Station Supervisor to oversee daily operations and lead a team of delivery associates and warehouse staff. You will manage inbound/outbound flows, ensure accurate sorting, scanning, and loading, and drive performance against safety and quality metrics.

The role requires hands-on leadership, strong data analysis, and experience with WMS systems.

Qualifications

Experience leading delivery/warehouse teams.
Strong understanding of sorting, scanning and dispatch.
Data-driven with KPI focus.
Experience with WMS software.

Responsibilities

Supervise and motivate a team of delivery associates and warehouse staff, including training, performance management, and scheduling.
Manage daily inbound and outbound package flow, ensuring accurate sorting, scanning, and loading processes.
Monitor and optimize station performance against key metrics such as on-time delivery, package handling efficiency, and safety compliance.
Implement and enforce company policies and procedures, including safety regulations, quality control standards, and operational guidelines.
Troubleshoot operational issues and implement corrective actions to minimize disruptions and improve workflow.
Conduct regular inventory checks and maintain accurate records of package movement and equipment.
Communicate effectively with internal stakeholders and external partners to resolve issues and ensure smooth operations.
Prepare and present performance reports to management, identifying areas for improvement and proposing solutions.
Maintain a clean, organized, and safe working environment within the delivery station.