Senior Delivery Driver

Berkmann Wine Cellars LTD; Grays; On-site; GBP 19,000 - 31,000; Full time

Benefits offered by this job

Company pension

Employee assistance programme

Maternity/Paternity pay

Dental costs

Staff discount on wine

Birthday bottle of wine

Referral scheme

Job summary

Berkmann Wine Cellars is seeking an experienced Senior Delivery Driver to lead a driver team and ensure on‑time, safe delivery while delivering excellent customer service.

You will coordinate drivers, monitor performance, review routes, and liaise with Transport Planning to resolve issues. The role demands a hands‑on leader with strong road knowledge and a focus on health and safety in a busy operation.

Qualifications

• Proven experience as a multi‑drop delivery driver.
• Experience supervising or managing people, or willingness to develop these skills.
• A full UK drivers licence with no more than six points.
• Strong knowledge of the London and South East road networks and experience delivering to the service industry.
• Excellent communication and customer service skills.
• A proactive, solution‑focused approach with the ability to remain calm under pressure.
• Good understanding of health and safety within a delivery operation.
• Strong organisational skills and attention to detail.
• A flexible, hands‑on approach and willingness to go the extra mile.
• The ability to carry wine cases weighing an average of 15kg.
• CPC licence is desirable but not essential.

Responsibilities

• Completing multi‑drop deliveries safely, efficiently, and on time.
• Supporting and managing drivers and agency drivers, including monitoring punctuality, performance, and completion of required tasks.
• Reviewing delivery plans and loading sequences to ensure customer requirements are met.
• Acting as a key point of contact between drivers, customers, Transport Planning, and LCB to resolve operational issues quickly.
• Building strong relationships with customers and Sales Account Managers while delivering an exceptional level of service.
• Ensuring vehicles, uniforms, and delivery standards are maintained to a high standard.
• Completing all required vehicle checks, paperwork, and collection/return processes.
• Supporting route planning and identifying opportunities to improve operational efficiency.
• Providing daily updates and handovers to the Transport Manager, including any operational issues.
• Supporting health and safety compliance across the delivery operation.
• Completing an additional shorter delivery route once the main driver team has departed, where required.
• Working flexibly to support the needs of the operation.

Skills

Multi‑drop delivery

People supervision

UK driving licence

Road network knowledge (London/South E

Customer service

Health & safety

Flexible hands-on

Lifting 15kg wine cases

CPC licence desirable

Job description

Are you an experienced Multi-Drop Delivery Driver who thrives in a fast-paced environment and takes pride in delivering exceptional customer service?

We are looking for a proactive and hands‑on Senior Delivery Driver to join our Transport team. This is a key customer‑facing role where you will not only complete deliveries but also support and coordinate a drivers, ensuring the highest standards of service are maintained.

About the role

Working closely with the Transport Operations Manager, you will be responsible for ensuring deliveries are completed safely, accurately and on time, while supporting the day‑to‑day performance of the driver team.

What you’ll be responsible for

• Completing multi‑drop deliveries safely, efficiently, and on time.
• Supporting and managing drivers and agency drivers, including monitoring punctuality, performance, and completion of required tasks.
• Reviewing delivery plans and loading sequences to ensure customer requirements are met.
• Acting as a key point of contact between drivers, customers, Transport Planning, and LCB to resolve operational issues quickly.
• Building strong relationships with customers and Sales Account Managers while delivering an exceptional level of service.
• Ensuring vehicles, uniforms, and delivery standards are maintained to a high standard.
• Completing all required vehicle checks, paperwork, and collection/return processes.
• Supporting route planning and identifying opportunities to improve operational efficiency.
• Providing daily updates and handovers to the Transport Manager, including any operational issues.
• Supporting health and safety compliance across the delivery operation.
• Completing an additional shorter delivery route once the main driver team has departed, where required.
• Working flexibly to support the needs of the operation.

What we’re looking for

• Proven experience as a multi‑drop delivery driver.
• Experience of supervising or managing people, or the willingness to develop these skills.
• A full UK drivers licence with no more than six points.
• Strong knowledge of the London and South East road networks and experience delivering into the service industry is vital.
• Excellent communication and customer service skills.
• A proactive, solution‑focused approach with the ability to remain calm under pressure.
• Good understanding of health and safety within a delivery operation.
• Strong organisational skills and attention to detail.
• A flexible, hands‑on approach and willingness to go the extra mile.
• The ability to carry wine cases weighing an average of 15kg.
• CPC licence is desirable but not essential.

Why join us?

At Berkmann Wine Cellars, you’ll play an important role in delivering an exceptional service to our customers and supporting a team of drivers across the operation.

This is an opportunity to take the next step in your delivery career, combining hands‑on driving with leadership, customer service and operational responsibility. You’ll work closely with experienced members of the Transport team, have the opportunity to contribute ideas and improvements, and make a real difference to the day‑to‑day running of the operation.

If you are an experienced driver ready to take on greater responsibility and play a key role in supporting both our customers and driver team, we would love to hear from you.

Working pattern

40 hours per week, 5.30am – 2.30pm Monday to Friday, with a 1-hour unpaid break.

Overtime may occasionally be required but is not guaranteed. There may also be a requirement to work the occasional bank holiday.

Closing Date

Please note that should any suitable CVs be received whilst the advert is live then individuals will be invited to interview.

Offer

• Up to £31,000 per annum based on experience, with the opportunity to earn a monthly bonus of up to £250 based on achieving performance targets.
• 25 days annual leave rising to 26 days after 5 years’ service and 27 days after 10 years’ service, plus bank holidays.
• Company pension.
• Access to our Employee Assistance Programme.
• Enhanced Maternity and Paternity Pay.
• Contribution to Dental Costs.
• Generous staff discount on our wine.
• A bottle of wine on your birthday and Berkmann anniversary.
• £500 referral scheme.

We cannot consider your application if you do not have the legal right to work in the UK. You must also satisfy the required knowledge and experience criteria detailed above.

Equal consideration will be given to all candidates, irrespective of their gender, race, disability, marital status, religion, age or sexuality.

No agencies please –

We thank you for your interest in working with Berkmann Wine Cellars, however, we have our own internal HR and Recruitment team who support our recruiting needs.

AI may assist with CV screening and shortlisting against objective criteria, but the output will be reviewed by an authorised manager or recruiter who remains responsible for the decision.