Delivery Manager

Exeter; Exeter; Hybrid; GBP 40,000 - 49,000; Full time

Job summary

University of Exeter is seeking an experienced Delivery Manager to lead cross‑functional agile delivery across multiple digital initiatives. This role is available from January 2027 on a permanent basis with a starting salary of £44,352 (Grade F).

It offers hybrid working between campus and home and requires internal applicants only. You will coach delivery teams, remove impediments, and apply appropriate Agile and Lean techniques to ensure efficient delivery aligned with the university's

Qualifications

• Experience leading Agile cross-functional delivery teams.
• Strong understanding of Agile/Lean delivery methods.
• Excellent stakeholder management and mentoring capabilities.

Responsibilities

• Lead delivery across multiple teams to execute digital initiatives.
• Coach and mentor delivery teams to apply Agile/Lean practices.
• Plan at a high level and dive into details as needed to deliver.

Job description

About The Role

Delivery Manager

INTERNAL APPLICANTS ONLY

This full-time post is available from January 2027 on apermanent basis.

The starting salary will be from £44,352 on Grade F,depending on knowledge, skills and experience.

This role offers the opportunity for hybrid working - sometime on campus and some from home.

We are currently looking for an experienced Delivery Manager to lead delivery across multiple teams, driving the successful execution of digital initiatives and pushing us closer to achieving our Digital Strategy.

What you'll be doing...

As Delivery Manager, you will be responsible for an Agile cross functional delivery team, delivering a key digital product for the University of Exeter. You'll be adept at delivering complex digital projects, breaking down barriers for your team and both planning at a higher level and getting into the detail to make things happen when needed. You will coach and mentor the delivery teams, assessing performance, resolving problems and making sure the most appropriate Agile and Lean tools and techniques are applied to enable effective and efficient delivery.

All Digital staff are expected to:

• Ensure the seamless and integrated end-to-end service delivery to academic, research and professional services staff for all Digital products and services.
• Be passionate about new digital technologies and promote and be an advocate for the 2030 Digital Strategy and operating model.
• Work closely with the Agile capability to ensure Digital services are aligned to current and future business needs and identify opportunities to improve efficiency and effectiveness in the Digital services are delivered.
• Share perspectives, ideas, experience and information to support decision making and progress of Digital services.
• Raise the positive profile and good reputation of the University and contribute as a member to your communities both locally and nationally where appropriate.
• Proactive personal and professional development including completion of mandatory training, skills courses and specialist training.

Please ensure you read the Job Description and Person Specification for full details of this role.

Further information

Please contact insert Gareth Jones, [e-mail]

If you have any further queries, please send them to [e-mail] and we will endeavour to get back to you as soon as possible.

About The Division

More about the Digital Team!

At the University of Exeter, we're embarking on an exciting journey of digital transformation that will reshape the way we educate, research and collaborate. Our commitment to embracing cutting‑edge digital technologies and fostering digital skills development is at the heart of our mission. We are dedicated to working with partners who share our values to enhance our education, research and partnerships while meeting the evolving needs of our students and colleagues across our campuses.

We work in an agile way and have organised the team into chapters (groups of people with the same skill sets) and squads (made up of people from the chapters who can work autonomously and to their own goals). We want to test and champion new working models in our squads that push the boundaries of inclusivity, location, and flexibility. Our users will be at the heart of everything we do and we'll develop new ways to deliver value, make things easier and generate new income along the way.

Our new team of visionaries is tasked with supporting the University of Exeter 2030 Strategy, focusing on:

• Simplifying and enhancing the end-to-end digital experience, augmented with physical elements.
• Identifying and testing new opportunities through rich data and insights.
• Developing innovative digital products, services, and platforms.
• Cultivating digital capability, encompassing skills, structure, working methods, technology, data, leadership, and culture.
• Check out our Digital Strategy for more info!

About Us

Transform your Career and Help Shape a Greener, Healthier, and Fairer Future

We are committed to understanding different cultures and perspectives, supporting diverse leadership, and striving for social justice. We encourage applications from all groups underrepresented in our community, including racially minoritised individuals and those with disabilities. Our inclusive, merit based recruitment processes seek to embrace a diverse set of experiences to ensure colleagues feel supported equitably. With over 30,000 students and 7,000 staff from 150 countries, we foster a culture where everyone can thrive.

You can read more about our current accreditations and commitment to Equality, Diversity and Inclusion here, including our commitment to the Armed Forces Covenant.

Why our colleagues love working here

• Flexible working opportunities and leading parental leave initiatives
• Generous annual leave (39 - 41 days including bank holidays)
• Competitive pension contributions
• A genuine dedication to supporting the health and wellbeing of all colleagues - see initiatives here
• Sustainability and the environment being at the heart of what we do