Delivery Manager (Infrastructure)

University-of-Oxford; Oxford; Hybrid; GBP 65.000 - 95.000; Vollzeit

Benefits dieser Stelle

38 days leave (incl. holidays)

Family leave scheme

Hybrid and flexible working

Cycle loan scheme

Discounted bus travel

Social clubs

Rental deposit loan

Zusammenfassung

The University of Oxford's Digital and Information Services invites applications for Delivery Manager (Infrastructure) to drive the delivery of infrastructure initiatives, with a focus on the Microsoft 365 platform, across a federated IT environment.

You will lead agile delivery, plan and prioritise work, manage risks and dependencies, and build trusted relationships with teams and stakeholders to ensure secure, reliable services that meet user needs.

Qualifikationen

• Experienced Delivery Manager or Agile PM delivering technology and digital infrastructure initiatives.
• Ability to balance priorities, plan and break down work, and manage risks and dependencies.
• Strong communication, stakeholder management and coaching skills within complex organisations.
• Experience with Microsoft technologies, Azure DevOps and federated IT environments.

Aufgaben

• Coordinate people, resources and technology to maximise investment in Microsoft technologies.
• Plan, break down requirements into deliverables and maintain a clear delivery board.
• Navigate priorities, dependencies and capacity to sustain delivery flow.
• Coach teams, support continuous improvement and manage risks/budgets.
• Build relationships across the University to ensure secure, user‑centred services.

Kenntnisse

Delivery management

Agile delivery

Stakeholder management

Microsoft 365

Azure DevOps

Communication

Team leadership

Tools

Azure DevOps

Microsoft 365

ITSM

Microsoft technologies

Jobbeschreibung

Digital and Information Services, Central Oxford

This position is being re-advertised. Previous applicants need not reapply.

We have an exciting opportunity to join the Digital and Information Services Department as a Delivery Manager (Infrastructure).

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

Digital and Information Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We value and recognise our own and the contribution of others, creating a great culture to work in and a place where we all feel we belong.

As Delivery Manager you will facilitate the delivery of infrastructure initiatives (with a focus on the Microsoft 365 platform) coordinating resources, implementing agile practices, and maximising the value of investment in technologies.

What We Offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.
• A Rental Deposit Loan Scheme for eligible new employees to access an interest‑free loan to help cover the cost of a rental deposit in Oxford.

About the Role

The role of Delivery Manager is to ensure the successful and effective delivery of products and services, either through defined project work or continuous improvement. The University of Oxford is a federated organisation, with core IT and Digital services delivered by IT Services alongside departmental, college and divisional IT functions. The Delivery Manager (Infrastructure) will play a key role in coordinating people, resources and technology to maximise investment in Microsoft technologies across the University’s federated model.This is a varied and collaborative role requiring strong agile delivery experience, with responsibility for planning and organising work, breaking down complex requirements into manageable deliverables, managing priorities, dependencies and capacity, and ensuring a clear and sustainable flow of work across the team.

You will build trust, motivate and empower the team to deliver effectively, while understanding its current level of agile maturity and adapting your approach to Oxford’s delivery model and federated environment. You will champion effective agile ways of working, supporting continuous improvement in planning, prioritisation, delivery flow and team effectiveness. You will also manage risks and dependencies, monitor budgets and resources, and build strong relationships across the University to ensure services are delivered efficiently, securely and with a strong focus on user needs.

About You

You’ll be an experienced Delivery Manager, Agile Project Manager or Scrum Master with strong agile delivery experience and a proven track record of delivering technology and digital infrastructure initiatives in complex organisations. You’ll understand how to balance competing priorities, plan and break down work effectively, and adapt delivery approaches to suit different environments. You’ll be comfortable maintaining a clear and prioritised delivery board, ensuring team members have meaningful work while managing risks, dependencies and resources. You’ll also be able to understand a team’s current maturity and work effectively within Oxford’s delivery model, providing the right level of structure, challenge and support to help teams deliver successfully.

You’ll be an excellent communicator with strong planning, organisational and stakeholder management skills, with the confidence to coach teams, influence senior stakeholders and work collaboratively across organisational boundaries. Building trust and motivating teams will be central to your approach, helping people work collaboratively, take ownership and continuously improve how they deliver. Experience with Microsoft technologies, Azure DevOps, IT service management or higher education would be an advantage, but above all we’re looking for someone who thrives on delivering meaningful change through collaboration, innovation and a user-centred approach.

The closing date for applications is 12 noon on Friday 30th October 2026. Interviews will take place on 11th and 12th November 2026.