Delivery Lead (Synergy Programme)

Department for Work and Pensions (DWP); Manchester; On-site; GBP 90,000 - 120,000; Full time

Job summary

DEFRA and the Home Office are seeking leadership for the ISSC2 transition, delivering a major cross-government transformation programme. You will lead complex exit and transition activities with multiple partners, provide high-level guidance and drive interdependencies to deliver end-to-end results.

Successful candidates will unify competing workstreams, manage stakeholder relationships, and use robust risk management to ensure timely delivery.

Qualifications

• Experience leading supplier management or transition for large cross-government programmes (ISSC2)
• Ability to coordinate multiple internal and external stakeholders and partners
• Strong communication, negotiation and collaboration in sensitive environments
• Capability to identify and unify competing workstreams and manage interdependencies

Responsibilities

• Lead a complex programme of contract exit and transition with competing priorities across multiple partners and stakeholders
• Provide insight, leadership and challenge at all levels to achieve the programme outcomes
• Unify workstreams, spot opportunities and manage interdependencies to ensure end-to-end programme view
• Identify and manage stakeholder relationships across internal and external groups
• Apply appropriate methodologies to identify risks and issues with mitigation and escalation
• Drive governance, transition planning and delivery, setting effective delivery methodologies between programme phases
• Provide guidance and coaching to the team and promote performance and development

Skills

Programme leadership

Stakeholder management

Risk management

Governance

Job description

This is an exciting opportunity to lead the ISSC2 transition for DEFRA and the Home Office, playing a key role in delivering a significant cross-government transformation programme.

Successful candidates can be expected to:

• Lead and drive a complex programme of contract exit and transition related activity with competing priorities, in a multiple partner and stakeholder environment at pace
• Provide insight, leadership and challenge at all levels to achieve the desired outcome
• Work to unify competing workstreams, spot opportunities and break down silos, manage interdependencies to ensure an end-to-end programme view
• Identify and expertly manage stakeholder relationships for multiple internal and external stakeholders as appropriate
• Use appropriate methodologies to identify and monitor risks and issues, applying mitigation, controls and escalation as appropriate
• Drive effective governance, transition planning and execution, setting appropriate delivery methodologies including between programme phases to manage change effectively
• Provide support, guidance and coaching for the team. Show commitment to personal development. Promote effective individual and team performance.

Person specification

Candidates must be able to demonstrate the following essential criteria:

• Previous experience of leading supplier management or transition on the Independent Shared Services Centre 2 (ISSC2) Agreement (Lead criteria).
• Experience of transitioning services, defining the fundamental components of exit and transition in terms of scope, deliverables, time scales, resource requirements and contract management, including the production of broader plans incorporating risk and quality to provide a consolidated overview of service exit and transition.
• Experience of integrating project outputs into ‘business as usual’ (BAU) ensuring activities are planned and completed to enable the business to implement the change and realise the benefits.
• Experience of building effective and collaborative relationships with supplier partners, senior stakeholders and holding others responsible for driving key deliverables
• Outstanding communicator with the ability to influence at all levels and lead constructive challenge, negotiation and collaboration in politically sensitive environments.