Delivery Lead (Synergy Programme)

Department for Work and Pensions (DWP); Birmingham; On-site; GBP 70,000 - 95,000; Full time

Job summary

The Department for Work and Pensions (DWP) seeks a senior programme lead to head the ISSC2 transition for DEFRA and the Home Office, delivering a major cross-government transformation. You will coordinate exit and transition activities, manage risks, build senior stakeholder relationships, drive governance, and support the team through change while aligning with BAU objectives.

You will work with multiple partners, define scope, timelines and resources, produce consolidation plans, and ensure

Qualifications

• Experience in leading supplier management or transition programmes.
• Experience defining exit and transition components (scope, deliverables, timelines, resources, contract management).
• Experience integrating outputs into BAU and enabling benefits realization.
• Ability to build collaborative relationships with suppliers, senior stakeholders and delivery teams.
• Strong communication, influencing and negotiation skills in sensitive environments.

Responsibilities

• Lead and drive a complex programme of contract exit and transition activity with competing priorities, in a multi-partner and stakeholder environment at pace
• Provide insight, leadership and challenge at all levels to achieve the desired outcome
• Unify competing workstreams, manage interdependencies to ensure end-to-end programme view
• Identify and manage stakeholder relationships across internal and external stakeholders
• Use appropriate methodologies to identify and monitor risks and issues with mitigation and escalation
• Drive governance, transition planning and execution, ensuring delivery across programme phases
• Support, guidance and coaching for the team and promote performance and development

Skills

Leading supplier management

Transition management

Stakeholder management

Programme governance

Risk management

Job description

This is an exciting opportunity to lead the ISSC2 transition for DEFRA and the Home Office, playing a key role in delivering a significant cross-government transformation programme.

Successful candidates can be expected to:

• Lead and drive a complex programme of contract exit and transition related activity with competing priorities, in a multiple partner and stakeholder environment at pace
• Provide insight, leadership and challenge at all levels to achieve the desired outcome
• Work to unify competing workstreams, spot opportunities and break down silos, manage interdependencies to ensure an end-to-end programme view
• Identify and expertly manage stakeholder relationships for multiple internal and external stakeholders as appropriate
• Use appropriate methodologies to identify and monitor risks and issues, applying mitigation, controls and escalation as appropriate
• Drive effective governance, transition planning and execution, setting appropriate delivery methodologies including between programme phases to manage change effectively
• Provide support, guidance and coaching for the team. Show commitment to personal development. Promote effective individual and team performance.

Person specification

Candidates must be able to demonstrate the following essential criteria:

• Previous experience of leading supplier management or transition on the Independent Shared Services Centre 2 (ISSC2) Agreement (Lead criteria).
• Experience of transitioning services, defining the fundamental components of exit and transition in terms of scope, deliverables, time scales, resource requirements and contract management, including the production of broader plans incorporating risk and quality to provide a consolidated overview of service exit and transition.
• Experience of integrating project outputs into ‘business as usual’ (BAU) ensuring activities are planned and completed to enable the business to implement the change and realise the benefits.
• Experience of building effective and collaborative relationships with supplier partners, senior stakeholders and holding others responsible for driving key deliverables
• Outstanding communicator with the ability to influence at all levels and lead constructive challenge, negotiation and collaboration in politically sensitive environments.