Delivery Driver & Shop Support: Customer Service

John Lewis Partnership; Basingstoke; Hybrid; GBP 15,000 - 18,000; Part time

Job summary

John Lewis Partnership is seeking Customer Delivery Drivers to bring Waitrose quality and Partner-led service directly to customers' doors. You’ll be part of a friendly team, delivering orders and supporting shop tasks when not out on the road.

Hours are varied and part-time (16 hours) with weekend shifts. The role requires a full UK B-category driving licence, good customer service and the ability to work independently, with emphasis on safety and efficiency.

Qualifications

• Full valid B-category UK manual driving licence with no more than 6-points.
• Excellent customer service skills.
• Good time management.
• Able to lift crates and move cages.
• Capable of working independently and self-motivated.
• IT literate.

Responsibilities

• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
• Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Helping customers with their shopping and building a rapport with them based on trust and service.
• Supporting the wider shop team when required with general shopkeeping tasks.

Skills

Driving

Customer Service

Time Management

Physical fitness

Independent worker

IT literate

Job description

John Lewis Partnership is seeking Customer Delivery Drivers to bring Waitrose quality and Partner-led service directly to customers' doors. You’ll be part of a friendly team, delivering orders and supporting shop tasks when not out on the road.

Hours are varied and part-time (16 hours) with weekend shifts. The role requires a full UK B-category driving licence, good customer service and the ability to work independently, with emphasis on safety and efficiency.