Delivery & Customer Service Advisor

Jewson; Rhymney; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Pension - Retirement Savings Plan

Life Assurance

WorkPerks discounts

Aviva Digicare+ Workplace App

Salary Sacrifice options

Employee Discount

Refer a Friend

Wellbeing Centre

New Reward and Recognition programme

Job summary

Jewson Partnership Solutions (JPS) is seeking a Customer Service Advisor to deliver exceptional service within our building materials and public sector account portfolio.

This role involves face-to-face and phone support, processing orders, and coordinating deliveries from our branch. A full UK driving licence and ability to drive a 3.5-tonne van are required. We offer a competitive salary, staff discount, life assurance, and 33 days of holiday.

Qualifications

• Previous industry experience preferred but not essential.
• Experience in a customer facing environment.
• Passion for working with people.
• A positive can-do attitude.

Responsibilities

• Get to know our product lines and services to assist customers.
• Develop relationships with new and existing customers.
• Use in-house systems to process orders and schedule deliveries.
• Keep branch and yard clean and presentable.
• Maintain stock levels and conduct regular stock counts.
• Collaborate with colleagues to identify improvements.

Skills

Customer service

Positive attitude

Communication

Team player

Job description

Jewson Partnership Solutions (JPS) is seeking a Customer Service Advisor to deliver exceptional service within our building materials and public sector account portfolio.

This role involves face-to-face and phone support, processing orders, and coordinating deliveries from our branch. A full UK driving licence and ability to drive a 3.5-tonne van are required. We offer a competitive salary, staff discount, life assurance, and 33 days of holiday.