Assistant Branch Manager

Jewson; Swindon; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension

Life Assurance

Staff discounts

Discretionary benefits through WorkPer

Aviva Digicare+ Workplace App

Salary Sacrifice scheme

Employee Discount

Refer a Friend

Wellbeing Centre

Reward and Recognition programme

Job summary

Jewson Partnership Solutions (JPS) is seeking an Assistant Branch Manager who is passionate about great service and customer experience. You will support the Branch Manager, lead a team, and ensure smooth operations, orders, deliveries, and stock management.

The role involves delivering products using a 3.5t van, building strong customer relationships, and promoting health and safety. A competitive salary, staff discounts, and enhanced benefits are provided.

Qualifications

• Flexible approach to work; happy to support in various departments within the branch.
• Some supervisory experience in a retail or merchant environment.
• Experience with a 3.5t transit van deliveries would be beneficial.
• Forklift experience; training available.

Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success
• Provide an excellent customer experience, maintaining strong relationships with local customers and suppliers
• Process customer orders both over the phone and in person
• Deliver a wide variety of products to our customers using a 3.5t Transit Van when needed
• Pick items to fulfil customer orders ready for collection or delivery
• Check incoming stock deliveries and put away in appropriate area
• Getting to know our product lines and services to optimise customer interactions
• Develop great relationships with new and existing customers (face to face and over the phone)
• Maintain stock levels, carrying out regular stock counts
• Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

Skills

Flexible approach

Supervisory experience

Forklift experience

Driving license

Building materials knowledge

Job description

Jewson Partnership Solutions (JPS), specialists in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for an Assistant Branch Manager who is passionate about great service.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

Hours – 7.30 – 5.00 Monday to Friday

Key Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success
• Provide an excellent customer experience, maintaining strong effective relationships with both local customers and suppliers
• Process customer orders both over the phone and in person
• Deliver a wide variety of products to our customers using a 3.5t Transit Van when needed
• Pick items to fulfil customer orders ready for collection or delivery
• Check incoming stock deliveries and put away in appropriate area
• Getting to know our product lines and services in order to make the most of all customer interactions
• Develop great relationships with new and existing customers (both face to face and over the phone)
• Maintain stock levels, carrying out regular stock counts
• Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What’s in it for you?

• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Employee Discount
• Refer a Friend scheme
• Wellbeing Centre via WorkPerks
• New Reward and Recognition programme – launching soon!

Required Skills And Experience

• A flexible approach to work; happy to support in various departments within the branch
• Previous experience within a builder's merchant or with building materials, but not essential
• Some supervisory experience in a retail or merchant environment
• Previous forklift experience, although training will be provided
• A full Manual (Preferred) clean driving license in order to support with deliveries using a 3.5t van

About Us

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.