Defence Technical Support Contract Lead (On-Site)

Mass Consultants Ltd; Corsham; Hybrid; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Private Medical Insurance

Private Dental Insurance

Family insurance discount

25 days annual leave

Buy/sell extra leave

Charity volunteering days

Pension schemes

Wellbeing allowance £240

Car Leasing Scheme

Cycle to Work

Life Assurance

Job summary

Mass Consultants Ltd in Corsham, Wiltshire, is seeking a Technical Support Services Contract Manager to lead the delivery and governance of a strategic defence contract in the UK. The role interacts with customer stakeholders, technical specialists and senior leaders to ensure performance, governance and risk management.

This high-profile, on-site position requires Sole British National and DV clearance readiness; travel across the UK and USA may be required; you will oversee budgets, reporting

Qualifications

• Experience managing complex service delivery or defence contracts.
• Strong customer relationship and stakeholder management.
• Proven governance, reporting and performance management experience.
• Experience managing budgets, forecasting and financial performance.
• Ability to lead multidisciplinary teams in secure environments.

Responsibilities

• Lead the successful delivery of technical support services to the customer.
• Act as the primary customer interface for contractual matters.
• Manage contract performance against objectives, SLAs and commitments.
• Deliver governance through progress reviews, contract reviews and annual management reviews.
• Produce high-quality reports covering technical performance, financial performance, staffing, contractual matters and health and safety.
• Manage risks, issues, opportunities and improvement initiatives.
• Lead contract tasking, change control and commercial processes.
• Manage contract amendments, financial forecasting and commercial performance.
• Coordinate delivery teams to ensure appropriate capability, capacity and skills are available.
• Build strong customer relationships and identify opportunities for contract growth.

Skills

Contract management

Stakeholder management

Governance & reporting

Budgeting & forecasting

Security-aware leadership

Job description

Mass Consultants Ltd in Corsham, Wiltshire, is seeking a Technical Support Services Contract Manager to lead the delivery and governance of a strategic defence contract in the UK. The role interacts with customer stakeholders, technical specialists and senior leaders to ensure performance, governance and risk management.

This high-profile, on-site position requires Sole British National and DV clearance readiness; travel across the UK and USA may be required; you will oversee budgets, reporting