Defence IT Operations Delivery Lead

DXC Technology Company; Farnborough; On-site; GBP 90,000 - 130,000; Full time

Job summary

DXC Technology in Hampshire is seeking an IT Operations Delivery Lead to own end-to-end delivery of critical defence and aerospace programmes, leading a multi-disciplinary team across Wintel, Linux, Virtualisation, DBA, Storage, Backup and Monitoring.

This onsite role requires security clearances and strong stakeholder management, SLAs, and budgeting, with a focus on continuous improvement and regulatory compliance.

Qualifications

• Proven experience leading multi-disciplined infrastructure teams in a managed services or service delivery environment.
• Strong client-facing and senior stakeholder management experience.
• Demonstrated track record delivering SLA-driven services with contractual obligations.
• Broad technical understanding across Wintel, Linux, Virtualisation, DBA, Storage, Backup, Monitoring.
• Solid ITIL framework knowledge (ITIL 4 Foundation minimum).

Responsibilities

• Accountable for end-to-end delivery of assigned programmes with 100% SLA adherence.
• Manage operational P&L, revenue forecasting, cost control and profitability.
• Oversee resource planning, allocation and demand forecasting for projects.
• Ensure availability, performance and security of infrastructure per SLAs.
• Oversee day-to-day operations across technology domains for secure service delivery.
• Act as senior escalation point for Major Incidents and complex issues.
• Maintain change, incident, problem and configuration management processes.
• Lead, develop and motivate a multi-disciplined engineering team across domains.
• Drive continuous improvement and operational excellence.

Skills

Leadership

Stakeholder mgmt

SLA Delivery

ITIL

Wintel

Linux/Virtualisation

Budget control

People management

Communication

Security & compliance

Job description

DXC Technology in Hampshire is seeking an IT Operations Delivery Lead to own end-to-end delivery of critical defence and aerospace programmes, leading a multi-disciplinary team across Wintel, Linux, Virtualisation, DBA, Storage, Backup and Monitoring.

This onsite role requires security clearances and strong stakeholder management, SLAs, and budgeting, with a focus on continuous improvement and regulatory compliance.