Debt & Welfare Benefits Adviser — Flexible, Impactful Role

BVSC EDI Group; Birmingham; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

28 days annual leave

Contributory pension scheme

Flexible working options

Free onsite parking

Staff wellbeing activities

Job summary

Birmingham Settlement in Birmingham is seeking experienced Debt & Welfare Benefits Advisers to join our Money Advice Service. The role involves delivering high-quality debt and welfare benefits advice to diverse clients, with 35 hours per week at our Kingstanding centre and outreach across the city.

You will work as part of a long-established charity, contributing to money management education, with a supportive team culture, flexible working options, and opportunities for professional

Qualifications

• Experience delivering debt and welfare benefits advice.
• Ability to work across city outreach sites.
• Strong communication and customer service skills.

Responsibilities

• Provide debt and welfare benefits advice to clients.
• Support clients to achieve outcomes and improve financial capability.

Skills

Debt advice

Welfare benefits advice

Excellent communication

Flexible approach

Workload management

Job description

Birmingham Settlement in Birmingham is seeking experienced Debt & Welfare Benefits Advisers to join our Money Advice Service. The role involves delivering high-quality debt and welfare benefits advice to diverse clients, with 35 hours per week at our Kingstanding centre and outreach across the city.

You will work as part of a long-established charity, contributing to money management education, with a supportive team culture, flexible working options, and opportunities for professional