Debt Caseworker: Help Households Overcome Energy Debt

LLOYD'S REGISTER INTERNATIONAL; Grantham; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Full training provided

Job summary

Lloyd's Register International is seeking a Debt Caseworker to provide confidential debt advice and ongoing casework for clients in Grantham or Spalding. You will handle inbound calls, book appointments, and support clients with sensitive financial information to help move them forward.

Full training will be provided, with a permanent, office-based role and a starting salary of £26,500 rising to £27,070, based in Grantham/Spalding.

Qualifications

• Handling inbound calls from clients seeking debt advice.
• Provide confidential, sensitive support to clients.
• Identify income-maximising options for clients.

Responsibilities

• Deliver quality debt advice and ongoing casework to clients.
• Book appointments and manage caseload within agreed timescales.
• Support clients in identifying options and explaining their implications.

Skills

Debt advice

Case management

Client confidentiality

Income maximisation

Job description

Lloyd's Register International is seeking a Debt Caseworker to provide confidential debt advice and ongoing casework for clients in Grantham or Spalding. You will handle inbound calls, book appointments, and support clients with sensitive financial information to help move them forward.

Full training will be provided, with a permanent, office-based role and a starting salary of £26,500 rising to £27,070, based in Grantham/Spalding.