Debt Adviser - Part-Time, FCA-Regulated Guidance

Nova Wakefield District Limited; Wakefield; Hybrid; GBP 20,000 - 25,000; Part time

Job summary

Citizens Advice Wakefield District is seeking a motivated Debt Adviser to join the Debt Advice Team on a part-time basis. The role involves delivering FCA regulated advice and handling casework across phone, in person, via webchat and email.

You will help clients manage priority and non-priority debt, budgeting and maximising income, liaising with third parties, and empowering clients to find a way forward.

Qualifications

• Accredited in Money Advice to casework level or nearing completion.
• Commitment to continuous professional development.
• Minimum 1 year recent experience in debt advice delivery.

Responsibilities

• Deliver FCA regulated debt advice and casework across multiple channels.
• Advise clients on dealing with priority and non-priority debt and budgeting.
• Liaise with third parties to manage varied issues and empower clients.

Skills

Debt advice

Communication

Casework

Education

Money Advice accreditation (or nearing completion)

Job description

Citizens Advice Wakefield District is seeking a motivated Debt Adviser to join the Debt Advice Team on a part-time basis. The role involves delivering FCA regulated advice and handling casework across phone, in person, via webchat and email.

You will help clients manage priority and non-priority debt, budgeting and maximising income, liaising with third parties, and empowering clients to find a way forward.