Debt Advice Caseworker – Hybrid Role

VONNE (Voluntary Organisations' Network North East); Gateshead; On-site; GBP 27,000 - 28,000; Full time

Job summary

VONNE (Voluntary Organisations' Network North East) is seeking a Money Advice Caseworker in Gateshead to help people manage debt and financial wellbeing. The role may suit those with experience in debt advice or those starting as trainees, with opportunities to work remotely and in-person at designated venues.

You will provide guidance on social welfare rights, manage caseloads, and support clients to improve their financial resilience in a compassionate and client-centered service.

Qualifications

• Experience in debt advice or transferable skills for trainees.
• Ability to work with clients to improve financial wellbeing.

Responsibilities

• Provide guidance on social welfare rights and manage casework.
• Deliver services through remote options and in-person venues.

Job description

VONNE (Voluntary Organisations' Network North East) is seeking a Money Advice Caseworker in Gateshead to help people manage debt and financial wellbeing. The role may suit those with experience in debt advice or those starting as trainees, with opportunities to work remotely and in-person at designated venues.

You will provide guidance on social welfare rights, manage caseloads, and support clients to improve their financial resilience in a compassionate and client-centered service.