Money Advice/Debt Caseworker

VONNE (Voluntary Organisations' Network North East); Gateshead; On-site; GBP 27,000 - 28,000; Full time

Job summary

VONNE (Voluntary Organisations' Network North East) is seeking a Money Advice Caseworker in Gateshead to help people manage debt and financial wellbeing. The role may suit those with experience in debt advice or those starting as trainees, with opportunities to work remotely and in-person at designated venues.

You will provide guidance on social welfare rights, manage caseloads, and support clients to improve their financial resilience in a compassionate and client-centered service.

Qualifications

• Experience in debt advice or transferable skills for trainees.
• Ability to work with clients to improve financial wellbeing.

Responsibilities

• Provide guidance on social welfare rights and manage casework.
• Deliver services through remote options and in-person venues.

Job description

Contract Type: Permanent
Role Type: Employment
Hours: Full time
Application deadline: Friday, September 25, 2026 - 09:00
Based: Gateshead
Salary: £26,607 to 28,182 Per Annum
Salary Type: Salary Scale
Location: Tyne and Wear
Role description: Assistant

About The Role

Are you passionate about helping others and making a difference in people's lives? We have exciting opportunities for Money Advice/Debt Caseworker to join this expanding service. We're also open to considering trainees for this role.

What You'll Be Doing

As a Money Advice Caseworker, you will provide guidance on social welfare rights, manage casework, and deliver services through various channels, including remote options and in-person at designated venues. You'll be working closely with clients to improve their financial wellbeing and quality of life.

We are looking for applicants with relevant experience in debt advice or transferable skills for trainees.