Debrief Operative

DPD UK; Doncaster; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pay rate

Career progression

Milestone days

Health services

Retail discounts

Life assurance

Job summary

DPD UK is seeking a Debrief Operative in Doncaster on a fixed-term contract until Jan 15, 2027. The role is 40 hours per week, afternoons, joining a depot team responsible for driver debriefs and customer experience.

You will support drivers, manage Saturn handhelds, handle enquiries, keep paperwork tight, and contribute to safety and KPIs, with full training, uniform and PPE provided.

Qualifications

• Energy, self-motivation and a can-do attitude.
• Keen eye for detail and ability to multitask under pressure.
• Comfortable with computer systems and handheld devices.
• Reliable, punctual team player who helps out where needed.

Responsibilities

• Support the squad by helping drivers with tricky addresses and clear instructions.
• Maintain and report on Saturn handheld devices, reporting glitches ASAP.
• Handle driver and depot enquiries to keep KPIs on track.
• Run driver debriefs and ensure paperwork is accurate and complete.
• Support safety initiatives to keep the workspace safe.

Skills

Energy

Focus

Tech Savvy

Team Spirit

Tools

Saturn handhelds

Job description

• Contract Type: Fixed Term Contract until January 15th 2027 / 40 Hours per week.
• Shift Pattern: 5 days per week starting in the afternoon

Why DPD? (The Good Stuff)

We know there's more to life than just a paycheck. We offer a benefits package designed for the modern world:

• Pay Rate: £12.71 per hour + enhanced overtime rates.
• Stability & Growth: Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have.
• Extra Time Off: Milestone Days to celebrate life's big moments + Holiday Trading.
• Wellbeing First: Free Unum "Help@Hand" 24/7 health services for you and your family.
• Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers.
• Financial Peace of Mind: Free Life Assurance (4x salary).

Location

DPD Doncaster - Unit 2 Aero Centre, Doncaster, DN9 3GP

• Contract Type: Fixed Term Contract until January 15th 2027 / 40 Hours per week.
• Shift Pattern: 5 days per week starting in the afternoon

Why DPD? (The Good Stuff)

We know there's more to life than just a paycheck. We offer a benefits package designed for the modern world:

• Pay Rate: £12.71 per hour + enhanced overtime rates.
• Stability & Growth: Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have.
• Extra Time Off: Milestone Days to celebrate life's big moments + Holiday Trading.
• Wellbeing First: Free Unum "Help@Hand" 24/7 health services for you and your family.
• Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers.
• Financial Peace of Mind: Free Life Assurance (4x salary).

Job Description

DPD aren't just delivering parcels; we're leading the game in e-commerce and sustainability. As a Debrief Operative, you're the backbone of the depot—the bridge between our drivers and a 5-star customer experience.

What You'll Be Doing

• Support the Squad: Help drivers smash their routes by finding tricky addresses and giving clear instructions.
• Tech Management: Keep our "Saturn" handhelds in top shape (reporting any glitches ASAP).
• Customer Care: Handling enquiries like a pro and keeping those depot KPIs on point.
• Process Pro: Running the driver debriefs and keeping the paperwork tight.
• Safety First: Keeping the workspace safe and secure for everyone.

Kit: Full training, uniform, and PPE provided.

Qualifications

Are You The One?

We're looking for someone who care. You don't need a decade of experience, but you do need:

• Energy: Passion, self-determination, and a "can-do" attitude.
• Focus: A keen eye for detail and the ability to multitask under pressure.
• Tech Savvy: Comfortable with computer systems and handheld devices.
• Team Spirit: A reliable, punctual team player who's down to help out where needed.

DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective.