Pre Brief Operative

DPD Group; Doncaster; On-site; GBP 36,420,000 - 40,890,000; Full time

Benefits offered by this job

Overtime pay

Career progression

Milestone Days

Wellbeing support

Employee discounts

Life Assurance (4x salary)

Job summary

DPD is seeking Pre Brief Operatives in Doncaster to join a busy depot team on a fixed-term contract until January 15, 2027. The role focuses on device management, data accuracy, and delivering excellent customer service while supporting warehouse operations.

You will work 40 hours per week with a morning shift pattern, and the package includes benefits and career progression opportunities within a sustainability-focused logistics leader.

Qualifications

• Strong eye for detail with 100% accuracy in data and logs.
• Comfort navigating Google Workspace and internal platforms.
• Ability to stay focused in a busy depot environment.
• Clear and collaborative communication with drivers and customers.
• Proactive, flexible, and willing to help improve processes.

Responsibilities

• Guardianship of Saturn handheld devices and check-in/out for driver fleet.
• Maintain real-time data accuracy in Universe and Google Docs.
• Provide top-tier customer service at the depot and resolve queries on the spot.
• Support warehouse floor crew and participate in daily team huddles.
• Maintain organization and safety in the workspace following protocols.

Skills

Attention to detail

Digital fluency

Cool under pressure

Communication

Adaptability

DPD values

Job description

Ready to join the company that aims to be the UK's most sustainable premium delivery carrier? We're looking for reliable Pre Brief Operatives to join our team. DPD. We are a £2 billion industry leader focused on sustainability, innovation, and taking care of the people who keep us moving.

DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide.

Why DPD? (The Good Stuff)

We know there's more to life than just a paycheck. We offer a benefits package designed for the modern world:

• Pay:£12.71ph or£14.27ph- Overtime paid at enhanced rate
• Stability & Growth:Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have.
• Extra Time Off:Milestone Days to celebrate life's big moments e.g Your Birthday + Holiday Trading.
• Wellbeing First:Free Unum "Help@Hand" 24/7 health services for you and your family.
• Big Discounts:Save up to 5% on your weekly grocery shop and at 100s of top retailers.
• Financial Peace of Mind:Free Life Assurance (4x salary).

Job Description

• Contract Type:Fixed Term Contract until January 15th 2027 / 40 Hours per week.
• Shift Pattern:5 days per week starting in the morning

What You'll Be Doing

No two days are the same here. You'll be the essential link between our drivers, our warehouse, and our tech:

• Tech Management & Logistics: You'll be the guardian of our "Saturn" handheld devices. You'll manage the check-in/out process for the driver fleet, ensuring every unit is accounted for, fully charged, and updated. If a device is acting up, you'll log the repairs to keep the operation moving without a glitch.
• Data Guru: You'll navigate our internal "Universe" system and Google Docs like a pro. Your mission is to maintain real-time data accuracy, ensuring that every entry is precise so the depot runs like a well-oiled machine.
• Customer Experience: You'll be the face of DPD for customers visiting the depot. Whether they are picking up a long-awaited parcel or have a complex delivery query, you'll provide top-tier service and solve problems on the spot.
• Operations Support: You aren't just behind a desk. You'll stay active by supporting the warehouse floor crew, participating in daily team huddles, and helping out with various depot duties to ensure we meet our delivery promises.
• Safety & Standards: You'll help keep the vibe professional and safe by maintaining an organized workspace and following health and safety protocols to protect yourself and the team.

Qualifications

What You Bring

We aren't just looking for a checklist of skills; we’re looking for someone who matches our energy. To thrive in this role, you'll need:

• A Sharp Eye for Detail: You're the type of person who spots a typo or a missing entry from a mile away. Whether you're tracking expensive tech or updating delivery logs, you take pride in 100% accuracy and never "just wing it."
• Digital Fluency: You don't need to be a coder, but you should be a "natural" with tech. You're comfortable navigating Google Workspace (Docs/Sheets) and can quickly learn our bespoke internal platforms, like Universe, to manage high-volume data entry.
• The "Cool Under Pressure" Factor: Depots are high-energy environments with tight deadlines. You stay focused and chill when the floor gets busy, prioritizing your tasks effectively without losing your rhythm.
• Top-tier Communication: You're a "people person" who can switch gears effortlessly-from professional and empathetic when helping a customer, to clear and collaborative when briefing our driver team.
• Adaptability & Drive: You're proactive. If you see a way to make a process smoother or a colleague who needs a hand, you jump in. You're flexible with your duties and show up with the self-determination to excel.
• The DPD DNA: You genuinely vibe with our core values. You lead with Respect, act with Honesty, stay Flexible, and take Accountability for your work every single day.

Does this sound like you? We're ready to help you grow if you're ready to put in the work.

DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective.

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