Debrief Clerk - Logistics Support & Growth Path

Dx Freight; Luxulyan; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Health plan

20 days holidays

Long service recognition

Pension scheme

Life assurance

Assistance programme

DX discounts

Career progression

Job summary

DX Freight is seeking a De Brief Clerk in Luxulyan to support the Shift Manager with daily de-briefs, ensuring high standards of customer service and courier compliance. The role involves logging service issues, investigating driver non-compliances, and using company software to monitor performance on road issues.

You will work in a dynamic team, with opportunities for training and progression within the company. A positive, detail-oriented approach is essential for success in this active role.

Qualifications

• Friendly, hard-working and a team player.
• Willingness to learn and progress within the company.

Responsibilities

• Daily de-briefs to ensure high standards of customer service and courier compliance with operational processes.
• Investigate and escalate driver non-compliances as required.
• Use company software to monitor performance and support on-road issues.
• Ensure all returns are coded correctly and logged per SOP.
• Complete ad-hoc de-briefs as needed.
• Download handheld scanner data and report faults.
• POD and address data entry.

Skills

Teamwork

Communication

Flexibility

Job description

DX Freight is seeking a De Brief Clerk in Luxulyan to support the Shift Manager with daily de-briefs, ensuring high standards of customer service and courier compliance. The role involves logging service issues, investigating driver non-compliances, and using company software to monitor performance on road issues.

You will work in a dynamic team, with opportunities for training and progression within the company. A positive, detail-oriented approach is essential for success in this active role.