DB Pensions Administrator — Hybrid Role & Career Growth

Brightwell; Cutthorpe; Hybrid; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Annual bonus up to 7%

25 days holiday + bank holidays

Pension contributions 15-17%

8x salary Life Insurance

Health assessments

Health cash plan

Study support

Wellhub wellness platform

Free parking

Job summary

Brightwell is recruiting a Pensions Administrator in Derby to join a growing, award-winning team. The role focuses on DB pension administration, accurate casework, and exceptional member service, with a hybrid working model and a competitive benefits package.

You will handle member communications, maintain pension systems, and support process improvements while contributing to a high-performing team. A relevant qualification is preferred.

Qualifications

• Two years' DB pension administration experience or equivalent.
• Up-to-date knowledge of UK pension legislation.
• Excellent communication and customer-focused service.
• Experience with pension software products.
• Pensions industry qualification is desirable.

Responsibilities

• Provide best-in-class service to pension scheme members, written and verbal communication, and casework in line with rules and legislation.
• Maintain and update pension administration systems to ensure accurate entitlements.
• Contribute to team improvements and share ideas for better member experience.
• Document processes and support other Member Services colleagues.
• Assist with one-off projects.

Skills

DB pension administration

Pension legislation

Communication skills

Customer service

Pension software

Education

Pensions industry qualification

Tools

Pension software

Job description

Brightwell is recruiting a Pensions Administrator in Derby to join a growing, award-winning team. The role focuses on DB pension administration, accurate casework, and exceptional member service, with a hybrid working model and a competitive benefits package.

You will handle member communications, maintain pension systems, and support process improvements while contributing to a high-performing team. A relevant qualification is preferred.