Data & Reporting Exec — Customer Services (Part-Time)

Ayvens; Slough; Hybrid; GBP 24,000 - 32,000; Part time

Benefits offered by this job

Pension scheme

Annual bonus potential

Employee referral scheme (£1,000)

GymFlex membership options

Cycle to Work scheme

Job summary

Ayvens is seeking a part-time Customer Data Services Executive in Slough to ensure high-quality data reporting and SLA compliance. You will support clients using the Customer Data Services product offerings, collaborate with Account Managers, and provide accurate reporting while maintaining data integrity.

Responsibilities include prioritising workload, delivering standard and complex reporting, addressing customer queries, and identifying opportunities to improve processes.

Qualifications

• Customer-focused approach with attention to data accuracy
• Strong analytical mindset for reporting and data quality
• Ability to identify root causes and drive process improvements

Responsibilities

• Prioritise workload to meet SLAs for standard and complex reporting
• Deliver Customer Data Services/DataPlan offerings to customers
• Provide timely, accurate reporting and respond to customer queries
• Support data quality initiatives and collaborate with stakeholders

Skills

Customer service

Data analysis

Problem solving

Process automation

Communication

Tools

MS Excel

Cognos 8

AS400

Salesforce

Job description

Ayvens is seeking a part-time Customer Data Services Executive in Slough to ensure high-quality data reporting and SLA compliance. You will support clients using the Customer Data Services product offerings, collaborate with Account Managers, and provide accurate reporting while maintaining data integrity.

Responsibilities include prioritising workload, delivering standard and complex reporting, addressing customer queries, and identifying opportunities to improve processes.