Data Quality Clinical Records Specialist

The Methodist Church in Britain; Taunton; On-site; GBP 24,000 - 32,000; Full time

Job summary

The Somerset NHS Foundation Trust seeks a Band 4 data integrity officer to check patient records across clinical systems for accuracy and alignment with NHS standards. You will investigate discrepancies, validate NHS numbers and demographics, and merge duplicate records to maintain trusted data flows.

The role focuses on improving data quality, supporting clinical services, and acting as the go-to contact for data issues.

Qualifications

• GCSE English at grade C or 1-3 minimum.
• Good standard of written and verbal English communication.
• Confidence using multiple clinical systems and navigating complex information.
• Ability to plan own workload.

Responsibilities

• Investigate complex data issues by reviewing across multiple clinical systems for discrepancies, missing information and quality concerns.
• Validate patient demographics, including NHS numbers and eligibility under UK and Crown Estate rules.
• Merge duplicated patient records and resolve complex demographic issues.
• Support Pathology, Radiology, Mental Health and wider clinical services to resolve issues and improve data flows.
• Improve data quality processes, helping teams understand why accurate records matter.
• Be the point of contact for colleagues when clinical data looks wrong.

Skills

English communication

Attention to detail

Analytical mindset

Clinical systems navigation

Workload planning

Issue identification

Education

GCSE English grade C

Tools

NHS PAS

MS Excel

Outlook

Teams

Job description

This Somerset NHS Foundation Trust role sits in clinical records, checking that patient information is accurate, complete and aligned with NHS standards. The work centres on investigating discrepancies across several clinical systems, validating NHS numbers and demographics, and merging duplicate patient records. It is an indicative Band 4 secondment open to internal applicants with their line manager's agreement, running for two years. Previous NHS experience is essential.

What the job involves

• Investigate complex data issues by reviewing across multiple clinical systems for discrepancies, missing information and quality concerns
• Validate patient demographics, including NHS numbers and eligibility under UK and Crown Estate rules
• Merge duplicated patient records and resolve complex demographic issues
• Support Pathology, Radiology, Mental Health and wider clinical services to resolve issues and improve data flows
• Improve data quality processes, helping teams understand why accurate records matter
• Be the point of contact for colleagues when clinical data looks wrong

What’s required

Qualifications

• GCSE English at grade C or 1-3 minimum

Experience

• Previous NHS experience

Skills & knowledge

• Good standard of written and verbal English communication
• Confidence using multiple clinical systems and navigating complex information
• Excellent attention to detail
• Ability to assimilate verbal and written instructions
• Ability to identify potential issues and elevate or seek guidance
• Ability to plan own workload

Other

• Natural investigator who spots patterns and asks the right questions
• Calm, methodical approach with sensitive or time-critical data
• Keyboard skills

Nice to have

• Use of an NHS Patient Administration System
• MS Excel, Outlook and Teams
• Previous NHS working experience
• Familiarity with NHS coding or terminology
• Analytical mindset

What’s offered

• Flexible working options
• NHS pension scheme
• Generous annual leave allowance
• Strong focus on career development
• Blue Light Card discounts on shopping, dining and leisure
• NHS-specific perks